Plumbing Manager

Step into a pivotal leadership role with our dynamic team as a Plumbing Manager for Dilling Heating Cooling Plumbing & Electrical. This exciting opportunity is perfect for a plumbing expert with a flair for management and a passion for driving sales. You will be at the helm of our operations ensuring we deliver exceptional and efficient services that delight our customers. With your industry knowledge youll lead a team of professional service plumbers manage resources and propel our success. If youre a proactive problem solver with a proven trach record in service management we want to hear from you. Join us and elevate your career while steering our plumbing services to new heights!

What We Offer You:

Pay Range: $70000 - $80000/yr monthly bonus potential

Benefits:

• Weekly Pay
• Company Vehicle and Gas Card
• Medical Dental and Vision Insurance
• Paid Vacation
• Paid Holidays
• 401(K) w/match

What You Will Do:

• Strategically oversee departments performance to coach and support Managers and all reporting members for improvement
• Lead and develop technicians on how to address member needs as well and provide industry leading customer service to our customers
• Work closely with technicians installation department sales dispatch warehouse and any other department necessary to ensure timely and accurate service to customers in accordance with company standards and procedures
• Must address escalated customer issues and ensure effective and long-term problem resolution
• Monitors and acts on the departments projected and forecasted performance goals to achieve or exceed expectations
• Provides regular feedback to Operation Manager on departments performance
• Provides consistent and accurate feedback encouragement support professional development and coaching to all Technicians
• Plans develops and leads facilitation of the weekly technician meetings with appropriate positive and balanced content
• Ensures that safety topics are incorporated into one-to-one coaching conversations weekly meetings and training sessions
• Maintains an overall positive culture and team morale while ensuring that every employee is living the companys core values for each individual they interact with
• Updates knowledge by participating in educational opportunities at the company or individual training including reading professional publications
• Must be able to maintain professional conduct in all work situations uphold a well-groomed appearance and adapt well to all types of working conditions

What You Need:

• At least 5 years of Plumbing experience 3 years minimum managing a plumbing team
• Exceptional customer service skills
• Ability to analyze data for trends devise creative solutions exercise independent judgment and make appropriate decisions that impact outcomes
• Keen ability to work accurately efficiently and manage multiple tasks
• Proven ability to gain the buy-in of teams to company values safety procedures and overall policies
• Must be familiar with using technology systems in an office environment
• Excellent oral and written communication interpersonal and presentation skills