Administrative Assistant (Customer Service & Office Support)


Job Location:

Memphis, TN - USA

Hourly Salary: $ 18 - 22
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Free food & snacks
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Vision insurance

Administrative Assistant (Customer Service & Office Support)

Paul Davis Restoration Memphis TN

Pay: $18$22/hour Performance Bonus
Job Type: Full-Time
Schedule: MondayFriday

This Is Not a Basic Admin Job

At Paul Davis Restoration we operate in a fast-paced high-responsibility environment where details matter and customers are often dealing with stressful situations.

We are looking for someone who is organized reliable and takes ownership of their worknot someone who needs constant direction.

If you prefer a slow or highly repetitive role this likely isnt the right fit.

What Youll Be Responsible For

Customer Communication

  • Answer incoming calls and confidently guide customers through next steps
  • Gather accurate information quickly and route calls appropriately
  • Maintain a calm professional toneeven with stressed or frustrated callers
Accounts Receivable Support

  • Assist with invoicing and maintain organized billing records
  • Ensure information is accurate and up to date
  • Support the team in keeping financial documentation clean and complete
Scheduling & Coordination

  • Help manage calendars and coordinate appointments
  • Keep schedules organized and proactively resolve conflicts
  • Ensure nothing falls through the cracks
Subcontractor Onboarding

  • Collect and verify required documentation (W-9s insurance agreements)
  • Maintain organized and complete vendor files
  • Follow up when documentation is missing or incomplete
Office Operations

  • Support day-to-day office needs
  • Communicate clearly with team members and customers
  • Help maintain a high standard of organization and responsiveness
Compensation & Benefits

  • $18$22/hour (based on experience)
  • Performance-based bonus opportunities
  • Stable growing company with long-term opportunity
What You Must Bring

  • 2 years of administrative or customer service experience (required)
  • Strong phone presence and clear communication skills
  • High attention to detailyou catch mistakes others miss
  • Ability to manage multiple priorities without getting overwhelmed
  • Strong sense of ownership and follow-through
  • Proficiency in Microsoft Office (Outlook Excel Word)
This Role Is NOT a Fit If You:

  • Need constant reminders or supervision to complete tasks
  • Struggle with organization or time management
  • Avoid difficult conversations or follow-up
  • Prefer a slow-paced or low-accountability environment
This Role IS a Fit If You:

  • Take pride in staying organized and on top of everything
  • Follow through without being asked twice
  • Communicate clearly and confidently
  • Enjoy being a key part of a team that depends on you
How to Apply (Important)

To be considered include a brief note answering:

What systems or methods do you personally use to stay organized when managing multiple tasks

Applications without this will not be considered.

Compensation: $18.00 - $22.00 per hour



Since 1966 Paul Davis has been an industry leader in the areas of property damage mitigation reconstruction and remodeling. With more than 370 offices in our franchise network the company serves residential institutional and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time establishing a reputation for performance integrity and responsibility among customers and carriers alike. Whether property damage is caused by water fire smoke storms or other disasters we deliver on our promise to deliver excellence expertise and a customer experience that is second to none. At Paul Davis our passion for quality drives everything we do.

Our Vision:

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values:

Deliver What You Promise

Respect The Individual

Have Pride In What You Do

Practice Continuous Improvement

Our Mission:

To provide opportunities for great people to deliver Best in Class results



Required Experience:

Junior IC

Benefits:401(k)401(k) matchingBonus based on performanceCompany partiesCompetitive salaryDental insuranceFlexible scheduleFree food & snacksFree uniformsHealth insuranceOpportunity for advancementPaid time offParental leaveVision insurance Administrative Assistant (Customer Service & Office Support)...

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