Associate Director, Process & Documentation
Durham, NC - USA
Job Summary
The AD Process & Documentation for Data Management (DM) plays a key role in promoting and branding Data Management. Ensures the efficiency of business operations and creates and implements changes or improvements to process & documentation as needed. Plans and leads the strategy for process simplification and harmonization and ensures this is communicated across stakeholders and end users.
The AD Process & Documentation for Data Management plays a key role in providing functional process expertise working closely with Subject Matter Experts within the functions and beyond where required. Responsible for promoting and communicating activities in DM to stakeholders across the business and externally. Serves as the expert in Clinical Data Management Process development to provide oversight and advice to the SMEs regarding the CDM Governing documentation development and maintenance. Monitor regulatory technical and pharma-industry trends to implement continuous process improvements. This position is responsible for one of the key components that supports Business Operations within Data Management and will collaborate with the other Associate Directors to strengthen the infrastructure of the function.
Accountabilities
Accountable for the review and update of processes to ensure that DM deliverables can be met in a harmonized simplified manner while remaining compliant with HA guidelines and ensuring quality and GxP compliance
Develops strategies for effectively communicating process changes internally and externally
Able to bring a six sigma approach to process to ensure best practices are being upheld
Evaluate and improve business processes. Brainstorm and collaborate with teams for new ideas to enhance processes
In close collaboration with Business Process Management continue to monitor and assess processes to ensure they are producing the desired outcomes
Liaises with counterparts in Process and Enablement to ensure that company SOPs are updated as necessary
Develop and produce high-quality informative and interesting communications that brand DM
Ensure all messaging aligns with key business strategies
Develop content for social media newsletters town halls and any other distribution channels
Produces videos to detail who we are and what we do
Develop reports that showcase activities in Data Management
Develop questionnaires that allow us to get feedback from stakeholders and baseline our business
Collaborates closely with cross-functional colleagues (e.g. in SM&M Study Management Programming) to understand and ensure connectivity and dependencies of DM processes on other functional processes are thoroughly considered when providing FPE input or working with PES to update processes.
ECMS - Leads facilitates supports work in the tool
SOP steward and trainer with functional SME support
Manages and coordinates the assignment of resources for the review cycles of Biometrics Data Management and Clinical Operations owned governing documentation and determines the appropriate CDM SME involvement in the review of such documentation. Interacts with Learning Standards & Insights (LSI) Clinical Directors and CBDM Directors in this capacity.
Represents and serves as the SME for Data Management during activities associated with all aspects of the LSI governing documentation system (AZDoc & AZLearn).
Partners with colleagues in LSI to ensure appropriate training curriculum is in place for DM staff
Translates business objectives into individual assignments and/or tasks
Collaborate and communicate with Biometrics Data Management Clinical Operations and partner CRO organizations to ensure coordination compliance and proper use of DM Processes in data standards database builds programming and/or reports in clinical studies
Leads the creation of the workstreams for developing new CDM governing documentation and supporting documentation
Provides oversight and advice to the workstream regarding the activities of creating SOPs Guidelines Job Aids and supporting templates and forms
Provide expertise and consultancy to TA Leads on interpretation of CDM governing documentation to ensure overall CDM quality and consistency
Qualifications
Bachelor in scientific discipline or related field with a strong understanding of biomedical data and analytics. Advanced degree is a plus
5 years of relevant experience in a pharmaceutical biotech CRO or Regulatory Agency
Experience as a project manager and subject matter expert of special initiatives supporting DM activities
Ability to work independently under pressure meeting tight deadlines demonstrating high level of initiative and flexibility
Excellent organizational and analytical skills Strong technical and problem-solving skills with experience of computer systems for Data Management.
Excellent understanding of clinical trial methodology GCP ICH GCDMP and medical terminology
Experience with technologies and best practices across multiple platforms
Demonstrated experience to support complex projects and cross functional teams including delivering to project and portfolio metrics
Excellent communication interpersonal and negotiating skills in relating to colleagues and associates internal/external to the organization and leveraging of those competencies to ensure continuous progress Strong track record of building successful relations with supervisors peers suppliers customers partners and stakeholders is essential
Strong strategic experience and business analytics ability to distil research needs and define business technical and operational requirements
Strong team player
Ability to multitask and monitor several activities on a daily basis
Six Sigma green belt certified Ability to coach and mentor
Ability to take initiative to develop new strategies and outside-the-box- ideas for social media
Excellent media relations skills Key stakeholders and relationships
The annual base pay for this position ranges from $143112.80 - $214669.20. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours. Base pay offered may vary depending on multiple individualized factors including market location job-related knowledge skills and addition our positions offer a short-term incentive bonus opportunity; eligibility to participate in our equity-based long-term incentive program (salaried roles) to receive a retirement contribution (hourly roles) and commission payment eligibility (sales roles). Benefits offered included a qualified retirement program 401(k) plan; paid vacation and holidays; paid leaves; and health benefits including medical prescription drug dental and vision coverage in accordance with the terms and conditions of the applicable plans. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired employee will be in an at-will position and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time including for reasons related to individual performance Company or individual department/team performance and market factors.
Date Posted
20-Apr-2026Closing Date
01-May-2026Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and furtherance of that mission we welcome and consider applications from all qualified candidates regardless of their protected characteristics. If you have a disability or special need that requires accommodation please complete the corresponding section in the application form.
Required Experience:
Director
About Company
AstraZeneca is an equal opportunity employer. AstraZeneca will consider all qualified applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, ... View more