Senior Director of Student Financial Services

If you are a current Barnard College employee please use the internal career site to apply for this position.

Job:

Job Description:

Responsibilities include but are not limited to:

• Lead the transformation of the traditional Financial Aid and Bursar Offices into an integrated student-centered Financial Services Office that will be responsible for student financial aid billing financial advising and student financial literacy. Collaborate with senior leadership to define the vision goals and strategic roadmap for financial services at Barnard.

• Develop and maintain policies procedures and internal controls that ensure full compliance with all federal state and institutional regulation and audit readiness.

• Monitor regulatory changes interpret guidance and promote a culture of accountability and continuous learning.

• Utilize data analytics and system integrations to enhance forecasting and operational decision-making.

• Serve as the Colleges primary compliance officer for financial aid audits and reporting and monitor evolving federal and state requirements.

• Use data analytics and system integration to enhance forecasting strategic planning and operational decision-making.

• Build an integrated One Stop financial services model with a service-first culture to ensure students understand their financial options and receive exceptional service.

  • Oversee seamless cross-functional operations encompassing financial aid billing collections and financial literacy programs.

  • Leverage technology (e.g. SIS CRM self-service portals) to improve efficiency accessibility and transparency for students and families.

  • Train and develop staff to deliver empathetic responsive and clear communication with students and families.

  • Collaborate with partners across the College to coordinate student support and strengthen financial fluency.

Skills Qualifications & Requirements:

Qualifications:

• Bachelors degree and at least eight years of progressive experience in financial aid administration including Title IV compliance and an in-depth understanding of federal and state financial aid regulations compliance and reporting requirements.

• Strong knowledge of financial aid and student information systems (PowerFAIDS Workday and Technolutions Slate preferred).

• Proven leadership communication and team development skills.

• Demonstrated commitment to access equity and inclusion in higher education.

• Ability to work on campus during all working hours with flexibility for select evenings and weekends.

Preferred Qualifications:

• Masters degree in business finance higher education administration or a related field.

Required Competencies:

• Strong customer service orientation with excellent communication and interpersonal skills.

• Advanced analytical and project management abilities.

• Demonstrated success in team building and staff development.

This job is currently a hybrid position but may require a presence in the office up to five times a week depending on operational needs.

Salary Range: $161000 -$168000 annually

The salary of the finalist selected for this role will be set based on a variety of factors including but not limited to departmental budgets qualifications experience education licenses specialty and training. The above hiring range represents the Colleges good faith and reasonable estimateof the range of possible compensation at the time of posting.

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