Engagement Specialist Outreach (100207)

In this Engagement Specialist - Outreach role you will be an integral part of the Operational team serving as the first point of contact for job seekers. You will quickly assess their needs and guide them through available employment this role you will:

• Greet clients manage the reception area and conduct initial assessments of job seeker needs
• Provide social service referrals and assist job seekers in utilizing self-help resources
• Conduct outreach to Unemployment Compensation Exhaustees and manage appointment scheduling
• Screen and direct calls while maintaining accurate referral logs
• Follow up with job seekers to track service utilization and employment outcomes
• Maintain accurate and confidential client records and documentation in accordance with organizational standards
• Collaborate with team members and partner organizations to ensure seamless service delivery and resource coordination
• Identify and communicate barriers to employment services to support continuous program improvement
• Participate in community outreach events job fairs and networking activities to expand service awareness

Qualifications :

**Job Qualifications**

Ready to bring your A-game Heres what were looking for:

**The Must-Haves:**

• A bachelors degree or higher
• Two (2) years of experience in career services or related fields
• A genuine passion for connecting with peopleboth face-to-face and over the phone
• Strong organizational interpersonal and communication skills that actually work
• Comfort juggling multiple tasks in a fast-paced environment (we promise its never boring!)
• A solid background in customer service and familiarity with popular job search websites and resources
• Self-motivation and flexibilityyoure a team player who thrives on collaboration

**The Wow Us Factor:**

• Previous experience working in social services Thats music to our ears!
• Demonstrated success working with diverse populations and backgrounds Even better!
• A track record of making meaningful connections and driving real outcomes Youre our person!

If youre energized by helping others succeed love being part of a supportive team and want to make a tangible difference in peoples lives wed love to meet you!

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team Equus puts the industrys best practices to work by focusing on the development design and delivery of demand-driven workforce solutions.

When you join Equus you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color gender age pregnancy sexual orientation gender identity ancestry religion national origin veteran status physical or mental disability or reprisal or any other characteristic protected under state federal or local law.

Remote Work :

No

Employment Type :

Full-time