Director, Institutional Customer Marketing, Platforms
New York City, NY - USA
Job Summary
Use Your Power for Purpose
The US Commercial organization which is in the Global Hospital & Biosimilars organization is comprised of over 200 products spanning more than 10 therapeutic areas with annual revenue of over $2.5B. The Director Institutional Customer Marketing Platforms will be directly responsible for marketing strategy and execution for Customer Engagement and New Business Opportunities and will partner with the Customer Marketing and Communications team and Hospital and Biosimilar portfolio leads to identify promote and provide marketing support for portfolio-wide disruptive business strategies and customer ventures to accelerate growth and innovation across the U.S. Hospital and Biosimilar businesses.
The Director Institutional Customer Marketing Platforms is responsible for leading the development and execution of omnichannel marketing strategies for SOLU-CORTEF and Ready-to-Use sterile injectable drug-device combination platforms that effectively reach and drive awareness among key sterile injectable customer audiences including hospital clinicians/pharmacy Group Purchasing Organizations (GPOs) and Integrated Delivery Networks (IDNs) and achieve growth and sales this role the colleague will develop marketing and brand strategy plans based on data-driven insights working collaboratively with agency as well as internal partners including portfolio sales and commercial analytics functions. This role will also be responsible for Surgical marketing for in market and impending launch(es). This role will also oversee management of Pfizer Hospitals digital presence and key platforms.
This role is part of the Global Hospital & Biosimilars organization which supports the marketing and customer communications for the US Hospital business including Sterile Injectables Biosimilars and Surgical.
The Director Institutional Customer Marketing Platforms reports directly to the US Hospital Customer Marketing and Communications Lead.
What You Will Achieve
Working closely with portfolio leads analyze key market trends customer needs and competitive landscape to develop differentiated omnichannel marketing campaigns and plans for Pfizer Hospitals Ready-to-Use platforms (e.g. NEXJECTTM ACT-O-Vial etc.) and Biosimilars to support business and product growth goals.
Manage execution of marketing plans including overseeing content and asset development and deployment media strategy deployment print and digital presence etc.
Collaborate closely with customer-facing colleagues to ensure marketing assets and selling tools are fit-for-purpose and field colleagues are appropriately trained on their utilization.
Partner with US Hospital communications and marketing colleagues to ensure RTU brand priorities and content are reflected in pan-portfolio marketing efforts including medical congresses/conventions customer communications and pan-portfolio marketing assets.
Develop and execute the US Hospital customer adboards in order to gain feedback on the customer experience.
Collaborate effectively with the Review Committee team responsible for ensuring all materials are developed compliantly.
Assess marketing tactical performance and implement optimization strategies. Regularly solicit qualitative field force customer and other key stakeholder input on marketing materials alongside quantitative key trends including utilization customer engagement data and industry/competitive trends to identify continuous improvement and optimization opportunities.
Manage budget internal and external teams and agency resources necessary to drive implementation of Ready-to-Use marketing strategies and tactics.
Here Is What You Need (Minimum Requirements)
Applicant must have a bachelors degree with at least 8 years of experience; OR a masters degree with at least 7 years of experience; OR a PhD with 5 years of experience.
Experience in pharmaceuticals medical device or related industry and/or in Sales Marketing or Communications.
Bonus Points If You Have (Preferred Requirements)
Degree in Marketing or Communications preferred
Strong understanding of marketing best practices strategy and tactical execution; ability to articulate and generate a strong brand vision and strategy and carry it all the way to tactical planning and successful execution across diverse channels in a dynamic marketplace.
Strong knowledge of healthcare and biopharmaceuticals industries. Preferred knowledge of hospital generics / sterile injectables and Biosimilars market. Preferred experience supporting sales teams (knowledge of sales tools sales cycle customer profiles etc.).
Ability to manage multiple and diverse product lines and customer segments.
Understanding of financial performance measures and/or P&L management experience.
Experience working with agency partners and/or leading agency partner relationships including agency budget management.
Strong project management experience; track record of reliable and timely marketing planning and execution.
Strong leadership skills; ability to influence others and lead without authority in a matrixed environment.
Proactive self-starter able to work autonomously manage multiple projects independently work with tight deadlines and maintain professionalism under pressure.
Analytical and problem-solving skills with a demonstrated ability to gather understand evaluate information from various sources and establish links between data draw logical conclusions and provide appropriate recommendations in a timely manner.
Excellent written and oral communications skills including presentation/PowerPoint skills.
Proven ability to work effectively and inclusively in teams with diverse internal and external stakeholders including senior leaders; influence negotiation and stakeholder management skills.
Team player. Entrepreneurial mindset.
NON-STANDARD WORK SCHEDULE TRAVEL OR ENVIRONMENT REQUIREMENTS
15-20% travel
Work Location Assignment:Hybrid.
Relocation assistance may be available based on business needs and/or eligibility.
Candidates must be authorized to be employed in the U.S. by any employer.
U.S. work visa sponsorship (such as TN O-1 H-1B etc.) is not available for this role now or in the future.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care providers name address and the type of payments or other value received generally for public disclosure. Subject to further legal review and statutory or regulatory clarification which Pfizer intends to pursue reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse your name address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race color religion sex sexual orientation age gender identity or gender expression national origin disability or veteran status. Pfizer also complies with all applicable national state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
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Required Experience:
Director
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