Manager Pool Full Time (Tropicana Atlantic City)

Responsible for the day-to-day beverage operation of the Indoor and Outdoor Pool and lounge areas and the assigned food and beverage outlets.

• Provides direction to the pool management staff and ensures that all Pool activities and job duties are performed according to established company and departmental policy and procedures

• Ensures that all aspect of the assigned outlet contributes to 100% guest satisfaction. Ensures that food is prepared and served according to the desired portions and quality specifications. Advises customer on selection of food and beverage items

• Collaborates with Sales Food &Beverage and Catering to ensure flawless execution for all events.

• Responsible for the supervision of all staff. Ensures proper staffing and service levels are maintained

• Responsible for Board of Health standards cleanliness organization exceptional guest service and safe conditions

• Ensures staff behavior service provided to guests and appearance follow established policy.

Starting Rate $60000.00 - $70000.00

• Responsible for training developing mentoring and evaluating job performance of staff.

• Maintain an appropriate individual training program with all staff members ensuring a personalized interaction with each staff member to provide legendary leadership and Family Style Service.

• Ensures all disciplinary actions and performance reviews are completed and handled in a timely and efficient manner.

• Ensures that customer problems/complaints are handled in an effective courteous manner.

• Keeps direct reports well informed and meets with each of them on a weekly basis.

• Works with outside vendor relationships including but not limited to promoters beverage partners 3rd party mechanics/technicians menu companies chemical companies etc.

• Ensures all onboarding processes are handled and completed in a timely manner

• Communicates with Director of Food & Beverage and remains in alignment with the overall food & beverage strategy

• Minimum two years experience in a high-volume multi-faceted hospitality operation or hotel/country club pool.

• Red Cross Certified in CPR and First Aid POM Pool Director Certified.

• Excellent leadership time management interpersonal oral and written communication skills

• Ability to multi-task as well as manage multi-faceted projects to successful conclusion

• Ability to bend stoop twist reach and kneel repetitively
• Ascend and descend stairs and maintain equilibrium for an extended period
• Must be able to work from a standing position and/or walking motion for extended period
• Ability to work hot and nosy environment

CER License is Required