Wedding Specialist

Position Summary

The Wedding Specialist is responsible for generating and managing wedding business for the resort including ceremony and reception events as well as associated guest room blocks. This role manages the entire lifecycle of the wedding experiencefrom
initial inquiry and site tours through contract negotiation event planning and vendor coordination ensuring a seamless and memorable experience for couples and their guests.

The Wedding Specialist works closely with Sales Catering Event Operations Food & Beverage and Rooms teams to ensure flawless execution while maximizing revenue and guest satisfaction.

Key Responsibilities:
Sales & Revenue Generation
Actively solicit book and contract wedding ceremonies receptions and related events.
Generate group room block business tied to weddings and social celebrations.
Respond promptly to wedding inquiries through phone email website leads and third-party platforms.
Conduct property site tours and virtual presentations for prospective couples and wedding planners.
Prepare proposals contracts and banquet event orders in accordance with resort policies.
Achieve or exceed established revenue goals for weddings catering and group room blocks.

Event Planning & Client Management
Serve as the primary point of contact for couples from booking through event completion.

Coordinate all wedding logistics including venue setup menus décor timelines entertainment and vendor coordination.
Lead planning calls and maintain consistent communication with clients.
Develop detailed banquet event orders and communicate event requirements to operational departments.
Manage guest room block reservations and ensure accurate tracking and pickup; completing the group resume.

Event Execution
Oversee wedding ceremony and reception setup and ensure all elements meet resort standards.
Coordinate with vendors such as photographers florists officiants and entertainment.
Ensure flawless execution of events while providing exceptional guest service.
Address and resolve any event-related issues promptly and professionally.

Administrative& Reporting
Maintain accurate records within the resorts sales and catering systems (CI/TY).
Track leads contracts and revenue forecasts.
Prepare weekly and monthly wedding sales reports.
Ensure contracts deposits and payments are processed in accordance with resort policies.

Qualifications
Bachelors degree in Hospitality Event Management Marketing or related field preferred.
25 years of experience in wedding sales catering sales or event management preferably within a luxury resort or hotel environment.
Proven ability to generate wedding business and manage events from concept through execution.
Strong organizational communication and negotiation skills.

Exceptional attention to detail and ability to manage multiple events simultaneously.
Knowledge of wedding trends and destination wedding planning preferred.
Proficiency in hotel sales and catering software systems is a plus.

Skills & Competencies
Sales and revenue generation
Client relationship management
Event planning and coordination
Contract negotiation
Time management and multitasking
Exceptional guest service and problem solving

Working Conditions
Must be able to work evenings weekends and holidays based on wedding and event schedules.
Ability to stand and walk event spaces for extended periods.
Occasional lifting of event materials up to 25 lbs.