Groups & Events Executive
Job Summary
What youll do
Be our key contact for groups and events handling the requests & booking process from start to finish from initial proposals & negotiations (Sales phase) managing contracts and planning (Event Planning phase) to follow ups and securing repeat business.
Build great relationships with clients by looking after them with care and welcoming them into our spaces.
Use our booking system OPERA and DELPHI to track all requests and handle the details of bookings generating contracts invoices and function sheets inputting details such as rooming lists taking deposits and tracking payments and keeping an accurate and up to date database.
Build strong relationships with our other teams and external third parties keeping the guest experience at the heart of everything you do.
Support the Groups and Events Manager with any tasks and/or ad-hoc projects.
Qualifications :
What were looking for
Individuals. Youre looking for a place where you can be you; no clones in suits here.
Passion for hospitality whether thats a drink a meal an event or a bed for the night.
Youre all about having a positive impact on the people you interact with leaving them with a memorable experience.
Youre not precious. We leave our egos at the door and help get things done.
Youre up for doing things differently and trying (almost) everything once.
If we got stuck in a lift together wed have a good time and share a few laughs.
You want to be part of a team that works hard supports each other and has fun along the way.
Previous experience working within reactive sales in groups or events within hotels venues or private members clubs.
Someone who gets a kick out of converting sales with a track record of beating targets.
Experience using a PMS (i.e. OPERA DELPHI etc.) would be an advantage.
Must be fluent in Spanish and English additional languages will be highly valuable.
A people person great at building strong and lasting relationships.
You enjoy working at a fast pace know how to stay organised and get the details right.
Información adicional :
Sus datos serán tratados por The Hoxton Poblenou (Middlebury Invest S.L.) para posibilitar su participación en nuestro proceso de selección. Puede solicitar información adicional acerca del referido tratamiento o sobre el ejercicio de sus derechos entre otros de acceso rectificación supresión oposición o portabilidad dirigiéndose a: The Hoxton Poblenou Avda. Diagonal 205. 08018 Barcelona o a
Remote Work :
No
Employment Type :
Full-time
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more