[Philippines] People Solutions Specialist

What you will do

1. Employee & Manager Support

• Provide end-to-end support for employee and manager HR inquiries ensuring requests are fulfilled efficiently and professionally.
• Guide employees/managers on HR topics (e.g. performance management policies payroll benefits) promoting HR Portal and self-service.
• Support employees and managers in navigating HR systems and accessing relevant resources.
• Maintain accurate records of employee interactions and requests ensuring data integrity in HR systems.

2. HR Operations

• Execute lifecycle operations: hiring & onboarding changes/letters time & leave benefits updates contract management exit/offboarding.
• Prepare and validate HR documents approvals and workflows in line with harmonized policies.
• Ensure compliance with legal regulatory and data-privacy requirements in assigned countries.
• Support the rollout of new HR processes/tools; contribute ideas to improve efficiency and quality.

3. Manager Support & Engagement

• Guide managers to use CoE processes and self-service for recruitment onboarding performance PIP etc.
• Support local site engagement activities (e.g. townhalls) with office/site managers.

4. Country-Specific Responsibilities

• Administer payroll benefits government reporting and leave management ensuring accuracy timeliness and compliance.
• Manage local HR vendors as needed to support HR service delivery.
• Support headcount planning personal expenses and budget/forecast activities in partnership with Strategic HR Partners & HR Analytics.
• Stay up to date with local policies and labor law requirements ensuring compliance and documenting changes.

5. Projects & Continuous Improvement

• Participate in ad hoc projects and insight-gathering to enhance processes/tools.
• Share knowledge/best practices; provide backup coverage for colleagues when needed.

Qualifications :

What you will bring to the role

• Bachelors degree in Human Resources Business Administration or related field.
• 35 years of HR generalist HR operations or HR service delivery experience.
• Knowledge of HR processes and employment regulations in assigned country/region.
• Hands-on experience with HRIS and digital HR tools.
• Strong customer-service mindset attention to detail and problem-solving skills.
• Ability to work collaboratively within a regional HR team.
• Proficiency in English and local language(s).

Additional Information :

Grow your career at Santen

A career at Santen is an opportunity to make a difference. We aspire to contribute to the realization of Happiness with Vision by providing eye health products and services to patients consumers and medical professionals around the world. Guided by our CORE PRINCIPLE Tenki ni sanyo suru Santen is engaged in the global research & development manufacturing and sales and marketing of pharmaceutical products in ophthlamology. We have team members around the world using their diverse talents to unlock new modalities and drive innovations for patient outcomes education and treatment. At Santen we believe in empowering all our team members with flexible ways of working and a highly inclusive work environment.

The Santen Group is an Equal Opportunity Employer. We are committed to building diverse teams and ensuring a safe and inclusive physical and virtual workplace for every one of our team members. All employment decisions are based on business needs role requirements and individual qualifications regardless of race color ethnicity national origin/ancestry religion sexual orientation gender gender identity/ expression age disability medical condition marital status veteran status or any other characteristic protected by law.

If you require any kind of accommodation during our recruitment process please let the recruiter from our team know.

Remote Work :

No

Employment Type :

Full-time