Administrative Assistant

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Relocation bonus
• Signing bonus
• Training & development
• Vision insurance

• Customer Advocacy: Answering calls with empathy and professionalism gathering vital information to dispatch our crews quickly.
  
  
• Project Documentation: Managing job files from start to finish ensuring all photos notes and estimates are accurate and uploaded for insurance adjusters.
  
  
• Financial Support: Assisting with accounts receivable accounts payable and billing processes to keep the business running smoothly.
  
  
• Office Operations: Managing schedules maintaining office supplies and providing clerical support to the Management team.
  
  
• Compliance: Ensuring all files meet the rigorous standards required by our corporate office and insurance partners.
  
  

• Proven Experience: A minimum of 2 years in an administrative or office management role (experience in restoration construction or insurance is a major plus!).
  
  
• Tech Savvy: Proficiency in Microsoft Office Suite (Word Excel Outlook). Ability to learn industry-specific software quickly.
  
  
• Communication Skills: Excellent verbal and written communication. You can handle a high volume of calls while maintaining a calm helpful demeanor.
  
  
• Organizational Mastery: The ability to multitask and prioritize effectively in a high-pressure environment without letting details slip through the cracks.
  
  
• Reliability: Our customers count on us so we need someone who is punctual and dependable for our core business hours.
  
  

• Competitive Pay: A market-leading wage of $23 $27/hr.
  
  
• Stability: Consistent Monday through Friday hoursno nights or weekends!
  
  
• Impact: You are a key player in helping Scranton residents recover from fire water and storm damage.
  
  
• Team Culture: Join a supportive professional team that feels like a family.
  
  

Picture yourself here fulfilling your potential.

At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.