Danish Speaking Junior Technical Customer Support in Malaga
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Key Responsibilities:
- Provide high-quality customer support to Danish-speaking clients handling inquiries via phone email and chat.
- Assist customers with various banking-related queries including account information transactions and online banking support.
- Troubleshoot and resolve customer issues in a timely and professional manner.
- Ensure compliance with bank policies security procedures and data protection regulations.
- Maintain accurate records of customer interactions and solutions provided.
- Escalate complex issues to specialized departments as needed.
Requirements:
- Language Skills: Fluent Danish speaker with B2 proficiency in English.
- Experience: Previous experience in customer support is a plus but not required.
- Skills:
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team in a hybrid work environment.
- Good problem-solving abilities and attention to detail.
- Familiarity with basic banking processes and online banking tools is advantageous.
Benefits :
- Competitive salary benefits package (health insurance retirement plan etc.).
- Opportunities for professional growth and development within the bank.
