IT Field Support Specialist (Imaging) 1

Itezz

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profile Job Location:

Columbia, IN - USA

profile Monthly Salary: $ 50000 - 60000
Posted on: 2 hours ago
Vacancies: 1 Vacancy

Job Summary

Founded on a commitment to service Itezz Inc. is a Service-Disabled Veteran-Owned SBA 8(a) certified small business dedicated to delivering innovative and reliable information technology solutions across the federal government. Rooted in the values of integrity excellence and patriotism the company was built by those who have served and that spirit of dedication carries into every project and client relationship. Itezz Inc. partners with federal agencies to solve complex technology challenges drive digital transformation and ensure mission-critical systems perform at the highest levels. When the mission demands excellence Itezz Inc. delivers.

Description:
Hardware Technician Level 1

Due to federal contract requirements United States Citizenship and position appropriate security clearance is required. (e.g. Active TS/SCI security clearance with customer appropriate polygraph).

Capabilities:
  • Utilizes MDT servers to deploy latest computer image to new and recycled computers.
  • Fulfills equipment requests for newly imaged workstations according to daily work priorities.
  • Configures computers communications devices and peripheral equipment.
  • Trains site personnel in proper use of imaging tools.
  • Troubleshoot repair and test computer workstations servers printers peripherals and teleconferencing equipment
  • Install and configure computer workstations servers printers peripherals and teleconferencing equipment and associated cabling
  • Maintain government and/or vendor-manufactured fiber optic modems multiplexer fiber optic/Ethernet cables & telephone systems
  • Ensures image benches are operational. If operational status is lost alert proper management team.

Required Qualifications:
  • TS/SCI with Agency Appropriate Polygraph
  • Minimum education and experience level: High school/GED and four (4) years of experience
  • DoD8570 Certification. Preferred Security

Required Technical Skills:
  • Highly skilled in installing repairing and troubleshooting computer hardware and peripherals.
  • Well-versed in installing windows software applications antivirus and patches.
  • Demonstrated ability to read and understand technical manuals and schematics.
  • Expertise in Microsoft Office Applications (Word Excel PowerPoint and Access).
  • Able to manage time and priorities effectively.
  • Able to work efficiently with minimal supervision.
  • Proficient in working with end-users remotely.
  • Demonstrated expertise in Microsoft Windows 7 and 10.
  • Familiar with Active Directory security and policies.
  • Excellent analytical and problem solving skills.
  • Outstanding communication skills to relate with team members and support workers.
  • Must be able to drive a company vehicle and lift 50 lbs.
  • Must be available to work an 8 hour shift between the hours of 6am-and 6pm as determined by management.

Salary Range: $50000.00 - $60000.00(Annually)
Annual Compensation Figures listed for this position serve as a general guideline and are not a guarantee of compensation. Compensation will vary dependent upon factors including but not limited to: Government contract rates; annual hours worked; education; relevant prior work experience knowledge skills and competencies; certifications and geographic location.

Benefits Package:
Itezz Inc. believes in generously supporting employees as they prepare for retirement. The company automatically contributes an additional 10% of each employees gross compensation to the company SEP IRA plan with no requirement for employee matching. All contributions are fully vested from day one ensuring immediate ownership of retirement funds.

Full-time employees have the option to participate in a variety of voluntary benefit plans including:
  • A Choice of CareFirst BlueChoice Medical Plans some with Health Savings Account (HSA)
  • CareFirst Preferred Dental
  • CareFirst BlueVision

Itezz Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.

Affirmative Action Statement:
Itezz Inc. is committed to the principles of affirmative action in all hiring and employment for minorities women individuals with disabilities and protected veterans.

Accommodations:
Itezz Inc. is committed to providing an inclusive and accessible hiring process. If you need any accommodations during the application or interview process please contact us at . We are happy to provide reasonable accommodation to ensure equal access to all candidates.

Required Experience:

IC

Founded on a commitment to service Itezz Inc. is a Service-Disabled Veteran-Owned SBA 8(a) certified small business dedicated to delivering innovative and reliable information technology solutions across the federal government. Rooted in the values of integrity excellence and patriotism the company ...
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