Project Coordinator
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Job Summary
Join our Team as a Provisioning Coordinator
Location: Gurgaon (5 Days onsite)
Hours: UK Shift
About the Role
We are looking for a detail-oriented and proactive Project Coordinator to support the successful delivery of projects across multiple domains. The ideal candidate thrives in a fast-paced environment possesses strong organizational skills and can effectively coordinate between customers suppliers and internal teams to ensure seamless project execution.
Key Responsibilities
Coordinate end-to-end delivery of products and services including telephony solutions data connectivity and hosted systems.
Act as the primary point of contact for customers during project delivery ensuring high levels of satisfaction.
Manage and track project progress ensuring timely delivery within agreed SLAs.
Conduct regular follow-ups with suppliers carriers and internal teams to avoid delays.
Provide weekly project updates through reports calls and emails to stakeholders.
Handle order processing approvals and ensure alignment with customer requirements.
Maintain accurate records and documentation in CRM tools such as Salesforce.
Onboard new customers as per defined processes and ensure smooth project initiation.
Attend customer meetings kick-offs and provide updates on delivery status.
Support Project Delivery Managers in documentation reporting and coordination tasks.
Assist in basic hardware configuration and service setup when required.
Key Skills & Competencies
Strong project coordination and stakeholder management skills
Excellent communication and customer handling abilities
High attention to detail and accuracy
Ability to manage multiple priorities and meet deadlines
Problem-solving mindset with logical thinking
Proactive adaptable and self-motivated
Strong knowledge of CRM tools (Salesforce preferred)
Good understanding of telephony and communication solutions
Qualifications & Experience
Bachelors degree in any discipline
Minimum 2 years of experience in project coordination or delivery
Experience working with cross-functional teams and external vendors
PRINCE2 certification (desirable but not mandatory)
Why Join Us
Opportunity to work in a dynamic and growth-driven environment
Exposure to end-to-end project lifecycle
Collaborative team culture with learning opportunities
Career growth in project management
About Company
Were the UKs leading business telephony and cloud communications provider.Delivering IT services contact centre technology unified comms fixed-line voice connectivity and managed cloud solutions.
