Business Analyst

Responsibilities:

Business Process Analysis & Workflow Mapping

• Facilitate meetings and working sessions with business units and technical teams to understand operational processes.
• Document current state business workflows including process steps inputs outputs and system interactions.
• Develop future state process maps and workflows aligned with system capabilities and project goals.
• Identify opportunities for process improvements automation and efficiency gains.
• Product clear process documentation including:
  • Workflow diagrams
  • Process maps
  • Business process narratives
  • Standard operating procedures

System Integration & Data Flow Analysis

• Assist in documenting system integrations and data flows between enterprise applications
• Analyze how systems exchange data and identify dependencies between systems.
• Document integration points system interactions and upstream/downstream impacts.
• Work with technical teams to understand APIs interfaces and system dependencies.
• Assist in identifying risks or gaps related to system integrations.

Requirements Gathering and Documentation

• Work with stakeholders to gather and document business and functional requirements.
• Translate business needs into structured documentation that can be used by development teams or vendors.
• Develop and maintain artifacts including:
  • Business Requirements Documents (BRDs)
  • Functional Requirements
  • Use cases and user stories
  • Requirements traceability matrices

Project Management Office (PMO) Support

• Support PMO project managers on multiple active projects.
• Assist with tracking project tasks action items and deliverables. PMO administrative tasks
• Help maintain project documentation

Stakeholder Engagement

• Work with business units technical teams and project manager to ensure clear understanding of requirements and project objectives.
• Facilitate workshops and discussions to validate workflows and system functionality.
• Support collaboration between business and technical stakeholders throughout project lifecycles.

Testing & Implementation Support

• Assist with development of system testing documentation including test plans and test cases.
• Support User Acceptance Testing (UAT) activities and documentation.
• Validate that system functionality aligns with documented business requirements.
• Assist with implementation readiness activities as needed.

Required Qualifications:

• Bachelors degree in Information Systems Business Administration or Computer Science
• 5 year of experience as a Business Analyst supporting IT projects or enterprise systems.
• 5 years of experience analyzing system integrations and data flows between applications.
• 5 years of experience gathering and documenting business functional requirements.
• 5 years of experience facilitating meetings and workshops with business and technical stakeholders.
• 5 years of experience with system integrations APIs and data exchange between enterprise systems.

Thanks!