Account Management Associate, Central Support Desk
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Job Location:
Monthly Salary:
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Your success will be measured by the resolution of seller queries and resultant seller experience. You will have to identify and problem solve issues being faced by sellers operating on Amazon this role you will be required to provide accurate resolution steps to help them improve their performance on marketplace competitive pricing to Amazon customers and drive desired selection on marketplace.
To be successful in this role you will have need to demonstrate ownership analytical ability and an eye for detail. Operating in a fast-moving and sometimes ambiguous environment you will work coordinate with Account Managers and take responsibility to resolve seller queries. This role provides opportunities to develop approaches and solutions in a competitive and ever-changing business climate.
Key job responsibilities
Roles and Responsibilities
Identifying root causes of problems faced by sellers and provide resolution of the same.
Ability to understand and handle complex complaints grievances raised by sellers.
Willingness to work with multiple sellers seamlessly and help them improve their business on Amazon
Ability to identify patterns and validate them with data.
Partner with various internal stakeholders to unblock seller needs or fast track processes
Job Specifications
Education
Bachelors degree required; MBA preferred
Experience: Relevant
Min 6 to 24 months of experience in Account Management / sales/ customer care.
Experience in an analytical results-oriented environment with stakeholder management
Proficiency in MS Excel is essential
Excellent oral and written communication skills presentation skills and ability to express thoughts logically and succinctly.
Demonstrated ability to achieve stretch goals in an innovative and fast-paced environment.
Experience: Preferred
Experience in an analytical results-oriented environment with external customer interaction.
Understanding of the retail and wholesale landscape in India with prior interactions with sellers and distributors.
To be successful in this role you will have need to demonstrate ownership analytical ability and an eye for detail. Operating in a fast-moving and sometimes ambiguous environment you will work coordinate with Account Managers and take responsibility to resolve seller queries. This role provides opportunities to develop approaches and solutions in a competitive and ever-changing business climate.
- Bachelors degree
- 1 years of sales experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
To be successful in this role you will have need to demonstrate ownership analytical ability and an eye for detail. Operating in a fast-moving and sometimes ambiguous environment you will work coordinate with Account Managers and take responsibility to resolve seller queries. This role provides opportunities to develop approaches and solutions in a competitive and ever-changing business climate.
Key job responsibilities
Roles and Responsibilities
Identifying root causes of problems faced by sellers and provide resolution of the same.
Ability to understand and handle complex complaints grievances raised by sellers.
Willingness to work with multiple sellers seamlessly and help them improve their business on Amazon
Ability to identify patterns and validate them with data.
Partner with various internal stakeholders to unblock seller needs or fast track processes
Job Specifications
Education
Bachelors degree required; MBA preferred
Experience: Relevant
Min 6 to 24 months of experience in Account Management / sales/ customer care.
Experience in an analytical results-oriented environment with stakeholder management
Proficiency in MS Excel is essential
Excellent oral and written communication skills presentation skills and ability to express thoughts logically and succinctly.
Demonstrated ability to achieve stretch goals in an innovative and fast-paced environment.
Experience: Preferred
Experience in an analytical results-oriented environment with external customer interaction.
Understanding of the retail and wholesale landscape in India with prior interactions with sellers and distributors.
To be successful in this role you will have need to demonstrate ownership analytical ability and an eye for detail. Operating in a fast-moving and sometimes ambiguous environment you will work coordinate with Account Managers and take responsibility to resolve seller queries. This role provides opportunities to develop approaches and solutions in a competitive and ever-changing business climate.
- Bachelors degree
- 1 years of sales experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
IC
About Company
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