HRO(HR Service) PD

Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
Inviting applications for the role of Process Associate/Process Developer HR Services Operations Coordinator- Low Medium Complexity Transactional Execution
Role Purpose
Support transactional HR activities with high accuracy and adherence to defined processes and SLAs.
Responsibilities
Generate standard HR reports and maintain trackers
Support document creation using templates
Perform data entry validation and system updates
Maintain employee records and digital filing (DPA)
Handle basic HR queries and ticket routing
Monitor and distribute group mailbox emails
Support onboarding data setup and administrative tasks
Assist in payroll access and password processes

Systems Used:
Good to have: - ServiceNow Workday BMD; HRSuite; Excel; Outlook MS Teams; SharePoint

Qualifications we seek in you!
Minimum Qualifications
Bachelors degree in HR or a related field.
Basic HR or administrative experience and strong organizational skills
Proficiency in HRMS systems and Microsoft Excel.
Willingness to work 5 days from office in client specific shift.
Preferred Qualifications/ Skills
Preference of an understanding of Workday module
Familiarity with HRIS platforms and statutory requirements.
Strong preference for candidates with European experience.
Familiarity with enterprise service management tools (e.g. ServiceNow) is essential for this role.
Certification in HR management is a plus.

Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.