Senior ServiceNow Developer

IKONS GROUP

Job Location:

Tirana - Albania

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

This is a remote position.

Senior ServiceNow Developer

Start: ASAP

End: 31/12/2026possible extension

Location: Remote in Europe

Effort: Full-time

Language: English speaker

Skills:

510 years of hands-on ServiceNow development experience in enterprise environments.
Proven expertise across Service Portal CSM ITSM and Virtual Agent.
Strong proficiency in JavaScript UI policies client scripts Glide APIs integrations and custom app development.
Experience working in environments with high internal ServiceNow maturity.
Excellent communication skills able to work directly with demanding business and technical stakeholders.
Ability to operate independently handle ambiguity and deliver high-quality solutions under pressure.
Comfortable collaborating with teams and leadership located in US time zones.

Nice to have:

ServiceNow certifications (CSA CAD CIS in ITSM or CSM etc.)
Experience with complex integrations (REST SOAP MID server)
Knowledge of Agile / Scrum methodologies

Key Responsibilities:

Design develop and implement advanced ServiceNow solutions across multiple modules.
Lead development initiatives related to:
- Service Portal
- Custom Web Development (JavaScript HTML CSS UI scripting)
- Customer Service Management (CSM)
- IT Service Management (ITSM)
- Virtual Agent / Virtual Assistant
Translate complex business requirements into scalable technical solutions.
Collaborate with architects product owners and stakeholders across US time zones.
Ensure adherence to ServiceNow best practices coding standards and platform governance.
Troubleshoot optimize and upgrade existing solutions as the platform evolves.

Required Skills:

510 years of hands-on ServiceNow development experience in enterprise environments. Proven expertise across Service Portal CSM ITSM and Virtual Agent. Strong proficiency in JavaScript UI policies client scripts Glide APIs integrations and custom app development. Experience working in environments with high internal ServiceNow maturity. Excellent communication skills able to work directly with demanding business and technical stakeholders. Ability to operate independently handle ambiguity and deliver high-quality solutions under pressure. Comfortable collaborating with teams and leadership located in US time zones.

This is a remote position. Senior ServiceNow Developer Start: ASAP End: 31/12/2026possible extension Location: Remote in Europe Effort: Full-time Language: English speaker Skills: 510 years of hands-on ServiceNow development experience in enterprise environments. Proven expertise...