Dir, Software Engineering Management, Platform Veza

We are looking for a visionary and experienced Director of Platform Engineering to lead Vezas core platform organization - the foundation that powers everything Veza delivers. This role owns three of the most critical engineering domains in the company: the Access Graph the integrations ecosystem and the data pipeline infrastructure that connects them. Together these systems process billions of permissions across the worlds most complex enterprise environments.

This is a senior leadership role at the intersection of scale security and AI-native architecture. You will set the technical vision and drive execution across multiple teams partnering closely with product security engineering SRE and the ServiceNow platform organization as Veza evolves within one of enterprise softwares most strategic acquisitions.

What you will do
We are looking for a visionary and experienced Director of Platform Engineering to lead Vezas core platform organization - the foundation that powers everything Veza delivers. This role owns three of the most critical engineering domains in the company: the Access Graph the integrations ecosystem and the data pipeline infrastructure that connects them. Together these systems process billions of permissions across the worlds most complex enterprise environments.

This is a senior leadership role at the intersection of scale security and AI-native architecture. You will set the technical vision and drive execution across multiple teams partnering closely with Product Security Engineering SRE and the ServiceNow platform organization as Veza evolves within one of enterprise softwares most strategic acquisitions.

Technical Leadership

• Define and drive the technical vision and strategy for Vezas platform organization - spanning the Access Graph integrations ecosystem and data pipeline infrastructure - ensuring alignment with company goals and the evolving ServiceNow integration roadmap.
• Own architecture decisions for distributed systems high-performance graph services and large-scale data platforms setting the engineering standards and design patterns that teams across the organization build against.
• Partner with Tech Leads and Principal Engineers on high-impact architectural decisions ensuring the platform is built for enterprise-grade scalability reliability security and observability.
• Identify and champion emerging technologies and approaches - including AI/ML and graph-native capabilities - to continuously advance the platforms performance and intelligence.
• Establish and drive engineering excellence across the organization: coding standards design review processes operational practices and the reliability and compliance posture required by Vezas enterprise customer base.

Cross-functional Collaboration

• Partner closely with Product Security Engineering and GTM to translate business objectives and customer needs into platform capabilities ensuring the roadmap reflects both near-term delivery commitments and long-term architectural investments.
• Drive execution across complex multi-team roadmaps - managing dependencies resolving cross-team blockers and maintaining delivery velocity across the integrations graph and pipeline organizations simultaneously.
• Represent platform architecture in cross-organizational discussions with the ServiceNow platform teams ensuring Vezas foundational systems evolve coherently within the broader ServiceNow ecosystem.

People Leadership

• Lead mentor and develop a team of engineering managers tech leads and senior engineers - building a high-performance organization that can operate at startup velocity while scaling to enterprise expectations.
• Own the full talent lifecycle across the platform organization - hiring onboarding retention performance and succession - with particular focus on developing the next generation of engineering leaders from within.
• Create an environment where strong engineers thrive: high autonomy clear technical direction meaningful problems and a culture of craft and accountability..

Qualifications :

Experience

• 12 years of experience in backend or platform software engineering with 6 years in senior engineering leadership roles spanning both startup and enterprise SaaS environments - ideally including experience leading through hypergrowth phase or major platform transition.
• Proven track record scaling enterprise SaaS data platforms and distributed systems - designing and delivering infrastructure that operates reliably at billions of data relationships across complex multi-cloud enterprise environments.
• Deep expertise in distributed systems architecture cloud-native design patterns and API design - with strong hands-on experience across AWS GCP or Azure and containerization technologies including Kubernetes.
• Experience with graph technologies large-scale relationship modeling or graph database platforms - understanding the tradeoffs involved in building query engines and data models that power real-time identity and access intelligence.
• Strong experience with streaming and data pipeline technologies such as Kafka Spark or Flink - able to design and evolve the data infrastructure that connects hundreds of enterprise systems into a coherent low-latency platform.
• Understanding how identity and access relationships are structured across complex enterprise environments including cloud platforms SaaS applications and non-human identities.
• Experience integrating AI/ML approaches into platform workflows or leveraging AI for system intelligence at scale - strongly preferred.

Leadership

• Demonstrated ability to lead scale and develop multiple engineering teams and managers across a globally distributed organization - building high-performing teams that maintain startup velocity while meeting enterprise-grade reliability and compliance expectations.
• Proven track record hiring developing and retaining engineering leaders with particular emphasis on building the next generation of technical leadership from within the organization.
• Strong organizational and program management skills - able to drive execution across multiple roadmaps and cross-team dependencies simultaneously without losing sight of long-term architectural coherence.

For positions in this location we offer a base pay of $221200 - $387100 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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Remote Work :

No

Employment Type :

Full-time