Business Analyst, Distribution Operations

BUSINESS REQUIREMENTS OWNERSHIP

Facilitate requirements elicitation sessions (workshops interviews observation document analysis) with operations IT and vendor stakeholders for new DC startups and automation projects.

Document functional and non-functional requirements for WMS configuration warehouse automation systems and supporting IT infrastructure (network hardware integrations).

Develop and maintain a Requirements Traceability Matrix (RTM) linking business requirements to functional specifications test cases and acceptance criteria.

Translate business needs into clear structured and testable requirements (user stories process flows functional specs) and define acceptance criteria for all requirements.

Drive alignment and sign-off with business stakeholders to lock scope and reduce churn ensuring full traceability from business requirements through solution design testing and business sign-off.

Perform gap analysis between standard WMS functionality and site-specific operational requirements surfacing configuration or customization needs early.

Support change control by assessing requirement change requests for downstream impact on scope testing and timeline.

PROCESS DOCUMENTATION

Author operational process documentation (current-state and future-state) for core DC workflows: receiving putaway replenishment picking packing shipping returns and inventory control.

Collaborate with process engineers and operations leaders to validate that documented requirements accurately reflect operational intent and volume/throughput assumptions.

Maintain and update requirements and core process documentation throughout the program lifecycle.

TEST MANAGEMENT & BUSINESS VALIDATION

Own and coordinate the end-to-end testing strategy across the project (SIT UAT regression and operational readiness testing).

Create structured test cases and test scripts mapped directly to approved requirements ensuring full coverage across WMS automation and integration touchpoints.

Plan and manage the test calendar coordinating UAT integration testing and operational readiness testing across multiple workstreams and stakeholder groups.

Lead and coordinate User Acceptance Testing (UAT) with business stakeholders ensuring the business is prepared (scripts data environments timelines).

Define and enforce test phase entry/exit criteria managing defect triage retest cycles and go/no-go decisions with project leadership.

Track and manage defects issue resolution and retesting cycles to ensure all delivered functionality meets defined acceptance criteria prior to go-live.

CROSS-FUNCTIONAL COLLABORATION

Act as the bridge between business and IT ensuring clarity and alignment at all stages of the project.

Partner with IT to ensure requirements are build-ready and testable support backlog refinement sprint planning and prioritization from a business perspective.

Identify risks gaps and dependencies and escalate proactively to project leadership.

Qualifications :

5 years of experience as a Business Analyst preferably embedded within business or operations teams.

Proven experience owning end-to-end requirements for large cross-functional initiatives.

Strong experience leading or coordinating UAT and structured testing efforts.

Ability to translate business processes into structured requirements workflows and test cases.

Experience developing and maintaining Requirements Traceability Matrices (RTM).

Experience working in Agile and/or hybrid delivery environments.

Strong stakeholder management and facilitation skills across multiple business units.

Additional Information :

This position is open to U.S. citizens U.S. permanent residents or individuals who are currently authorized to work in the United States on a valid visa.

The base salary range for this position is $62000 - 94000 cash incentives. Actual salary offers may vary based on work experience. The base pay range is subject to change and may be modified.

Our current Benefits include:

Comprehensive Medical Dental and Vision Plans 401k Match Family Leave PTO & Paid Holiday Schedule Pet Legal and Life Insurance Tuition Reimbursement (Benefits listed may vary depending on the nature of your employment and/or work location)

Red Bull North America Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability veteran status age or any other classification protected by Federal state or local law.

Remote Work :

No

Employment Type :

Full-time