Leadership Development Program Specialist

Role Overview

This role is central to how we build future leadersfrom campus talent through supervisors and aspiring managers.Youlldesign and deliverhigh impactleadership development experiences that build readiness skills and confidence while directly supporting business performance.

Acting as both a strategic partner andhands-onprogram leaderyoulltranslate business needs into engaging learning journeys that blend cohort programs rotations mentoring andreal-worldapplication.Youllmanage programs end to end partner closely with business and HR leaders use data to continuously improve outcomes and ensure learning experiences scale with quality and impact.

This is an opportunity to create programs that go beyond training shaping how future leaders think grow and lead.

Key Responsibilities

Program Design & Development

• Structure comprehensive development programs including cohort-based initiatives rotational assignments mentoring components and developmental projects

• Design multi-module learning journeys with clear competency frameworks progression pathways and measurable outcomes

• Pilot innovative approaches including adaptive learning gamification microlearning and social learning platforms

• Continuously evaluate and enhance program design based on feedback impact data and market trends

• Conduct needs assessments using surveys interviews focus groups competency gap analysis and performance data review

• Identifycritical skill gaps development priorities and opportunities for targeted leadership interventions

• Serve as internal consultant to business leaders on leadership development strategies and solutions

Program Operations & Execution

• Manage full program lifecycle from needs assessment through evaluation: scoping design vendor selection delivery and impact measurement

• Coordinate rotational assignments including placement planning stakeholder alignment progress tracking and transition support

• Oversee cohort-based programs ensuring consistent participant experiencetimelycompletion and achievement of learning objectives

• Manage virtual learning sessions: platform configuration facilitator briefings engagement strategies technical support and recording

• Coordinate complex schedules for participants facilitators executives and guest speakers across multiple concurrent programs

• Maintain program documentation: participant rosters attendance records completion tracking certification issuance and compliance records

• Track participant career progression and long-term program impact on retention promotion rates and advancement

• Address participant questions concerns and technical issues with responsive service-oriented approach

• Foster cohort connection and peer learning through networking events discussion forums collaborative projects and alumni communities

• Define and track key performance indicators: participation rates completion rates satisfaction scores competency gains behavior change and business impact

• Collect and analyze program data using LMS reports survey platforms assessment tools and HR analytics systems

• Facilitate/ co-facilitateleadership development workshops seminars and learning sessions for diverse audiences (emerging leaders mid-level managers)

Stakeholder Engagement & Partnership

• Partner with business unit leaders functional heads and senior executives toidentifyleadership development needs aligned with strategic priorities

• Engage program sponsors executive champions mentors and coaches to ensure active participation and program advocacy

• Facilitate stakeholder meetings to review program design gather input communicate progress and celebrate participant achievements

• Collaborate with HR Business Partners Talent Acquisition Succession Planning and Compensation teams to integrate programs with talent processes

• Work with Communications to promote programs share success stories and build organizational awareness of development opportunities

• Prepare executive briefings presentations and business cases for leadership development investments

• Communicate program outcomes and ROI to senior leadership through data-driven storytelling and impact dashboards

Qualifications

• Minimum of3years experience in leadership development or talent management including at least 3 years within the financial services sector (preferred).

• Ability to use data and business intelligence tools toidentifyskill gaps and measure the effectiveness of programs and inform decisions.

• Advanced financial literacy and a solid grasp of key business metrics (budget ROI and financial levers).

• BachelorsdegreeinbusinessHR or related field(preferred).

Skills & Competencies

• Project planning and execution across multiple initiatives including timeline development milestone tracking risk and dependency management and coordination amid competing priorities resource constraints and shifting deadlines.

• Strong written and verbal communication skills with the ability to craft compelling narratives thatdemonstrateprogram impact influence stakeholders without direct authority and engage senior leaders with confidence and executive presence.

• Highly organized anddetail oriented with the ability to manage complexdependencyheavyprograms prioritize across concurrent initiatives.

• Demonstrates strong analytical creative and strategic thinking to diagnose root causes solve complex challenges adapttofast changingenvironments and make sound decisions while balancing competing stakeholder priorities and businessobjectives.

• Brings strong business acumen and a consultativechange awareapproach to learning enabling influence without authority.

Core

• Strong interpersonal and communication skills

• Strong judgement and thoughtful risk management

• Critical thinking skills ability to look ahead and proactively manage potential issues

• High attention to detail and organized

• Strong work ethics integrityprofessionalismand ability to perform independently as well as part of a team

• Highly motivated and flexibledemonstratesgrowth mindset

• Hybrid some travel

Technical Requirements

• Experience using workplace technologies such as

• MS Office including intermediate Copilot/ChatGPT

• SharePoint Design Skills

• Power Automate (basic workflows) and Apps (basic forms and integrations)

• Familiarity with Workday Learning courses and basic system navigation (a plus)

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