TA (Low Medium Complexity | Transactional Execution) PA

Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment. Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
Inviting applications for the role of Process Associate/Process Developer Low Medium Complexity Transactional Execution
Role Purpose
This role will support end-to-end recruitment administrative processes for new hires. The role includes managing recruitment coordination activities (e.g. job postings candidate tracking interview scheduling). The role requires accuracy responsiveness and seamless communication with Local HR and Recruitment Teams.
Responsibilities
& Coordination

Create job requisition draft.
Post and manage job requisition.
Schedule and coordinate interviews/hiring events ensuring a seamless candidate experience across global time zones.
Manage and administer assessments.
Support job posting candidate communication and requisition management.
Ensure service level agreement for recruitment coordination activities are consistently met.
Conduct pre-onboarding activities and coordinate with the new hire

& Data Management

Update and maintain the applicant tracking system with accurate candidate data.
Update the Human Resource Management Systems / Applicant Tracking Systems (e.g. Workday Taleo Avature etc.) and support new hire record creation.
Maintain confidentiality and compliance with data privacy policies.
Regularly audit candidate database and address any discrepancies.

Screening and Scheduling Support
Assist with preselection screening request missing documents and send automated rejection letters.
Support interview scheduling and rescheduling coordination.

Documentation and Support
Collect candidate documents assist recruiters with offer letters and upload documents on behalf of candidates when needed.
Folder and Print Support

Update the Recruiting folder and the ServiceNow article. Help make QR codes and share recruiting materials.
Support print ad creation for branches and proof handling.

Communication and Mailbox Handling

Manage first level candidate inquiries via the group mailbox and provide status updates.
Support leaders with basic questions about the selection process.

and Escalation Tasks
Maintain candidate records in HR system; escalate complex issues to Senior Recruiter or Manager.
Systems Ownership
Primary systems: ServiceNow; Workday; BMD/HR Suite SAP Employee Central; Excel; M365; E Mail; MS Teams; Adobe Analytics; SAP ARIBA; AMT; ASES.

Qualifications we seek in you!
Minimum Qualifications
Bachelors degree in HR Business or a related field.
Experience in recruitment or talent acquisition.
Basic understanding of recruitment and onboarding lifecycle stages in a corporate or shared services environment.
Proficiency in MS Excel (e.g. VLOOKUP filters tracker management) and MS Outlook for daily operations.
Good verbal and written communication skills.
Willingness to work 5 days from office in client specific shift.
Preferred Qualifications/ Skills
Knowledge of recruitment best practices and sourcing strategies.
Certification in recruitment or talent acquisition.
Hands-on knowledge of Applicant Tracking Systems and onboarding platforms (e.g. BMD/HR Suite Workday iCIMS or similar) is a plus.
Preference for candidates with European experience.
Strong organizational and multitasking skills.
Familiarity with enterprise service management tools (e.g. ServiceNow) is essential for this role.
Effective communication and interpersonal abilities.
Attention to detail and ability to manage high-volume hiring.

Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.