Who We Are:
At Emburse youll not just imagine the future youll build it. As a leader in travel and expense solutions we are creating a future where technology drives business value and inspires extraordinary results.Our AI-powered platform helps organizations modernize financial operations increase visibility and optimize spend across the enterprise.
Overview
Were looking for a highly capable IT Support Engineer II with strong Apple Mac expertise andsolid Windows experience to join our Dallas office. This is a hands-on high-impact roleyoullrun point on all local IT needs from support and inventory to projects and employee operate independently make smart decisions and keep things running without needingconstant direction.
What you will do :
- Technical Support
Provide advanced support for both Apple Mac and Windows devices
Troubleshoot issues across login/authentication network connectivity and VoIP systems
Maintain repair or coordinate replacement of office equipment
Onboarding & Offboarding
Own the technical onboarding and offboarding experience
Configure and deploy devices for new hires (Mac and Windows) including imaging and shipping
Deprovision accounts and coordinate hardware returns for departing employees
Inventory Management
Track and manage all local IT assets and equipment
Ensure devices are available functional and up to date
Maintain accurate inventory records and lifecycle tracking
Projects & Collaboration
Lead and execute IT projects that improve workflows and infrastructure
Partner with the global IT team on company-wide initiatives
Mentor junior team members and support their growth
Deliver the IT portion of new hire orientation
System Maintenance & Security
Test and roll out new tools and technologies
Stay current on security best practices and apply them locally
Perform routine system maintenance and keep documentation up to date
What we are looking for :
4 years of hands-on IT support experience across Mac and Windows environments
Strong expertise in macOS and Apple hardware with solid working knowledge of Windows OS
Proven troubleshooting skills across hardware software and network issues
Clear effective communicationyou can explain technical concepts in a simple way
A calm service-oriented approach to support
Ability to work independently and take ownership of your environment
Strong organizational and time management skills
Experience managing inventory and asset tracking
Curiosity and a drive to keep learning
Natural leadership instinctsothers rely on you for guidance
Nice to Have
Google Admin Console
Okta
Slack
Jira / Confluence
CrowdStrike
Netskope
JumpCloud (UEM)
Kandji (MDM for Macs)
Microsoft Entra ID (Azure AD)
Microsoft 365
Why This Role Matters
Youll be the face of IT in the Dallas office. This role goes beyond supportyoull shape how technology works for employees day to day improve processes and bring a higher standard to the overall IT experience.
Why Emburse
Finance is changingand at Emburse were leading the way. Our AI-powered solutions help organizations eliminate inefficiencies gain real-time visibility and optimize spendso they can focus on whats next not whats slowing them down.
A Company with Momentum We serve 12M users across 120 countries helping businesses modernize
their finance operations.
A Team That Innovates Work alongside some of the brightest minds in finance tech and AI to solve real-
world challenges.
A Culture That Empowers Competitive pay flexible work and an inclusive collaborative environment that
supports your success.
A Career That Matters Your work here drives efficiency innovation and smarter financial decision-making
for businesses everywhere.
Shape your future & find whats next at Emburse.
Emburse provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability or addition to federal law requirements Emburse complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
IC
Who We Are: At Emburse youll not just imagine the future youll build it. As a leader in travel and expense solutions we are creating a future where technology drives business value and inspires extraordinary results.Our AI-powered platform helps organizations modernize financial operations increase...
Who We Are:
At Emburse youll not just imagine the future youll build it. As a leader in travel and expense solutions we are creating a future where technology drives business value and inspires extraordinary results.Our AI-powered platform helps organizations modernize financial operations increase visibility and optimize spend across the enterprise.
Overview
Were looking for a highly capable IT Support Engineer II with strong Apple Mac expertise andsolid Windows experience to join our Dallas office. This is a hands-on high-impact roleyoullrun point on all local IT needs from support and inventory to projects and employee operate independently make smart decisions and keep things running without needingconstant direction.
What you will do :
- Technical Support
Provide advanced support for both Apple Mac and Windows devices
Troubleshoot issues across login/authentication network connectivity and VoIP systems
Maintain repair or coordinate replacement of office equipment
Onboarding & Offboarding
Own the technical onboarding and offboarding experience
Configure and deploy devices for new hires (Mac and Windows) including imaging and shipping
Deprovision accounts and coordinate hardware returns for departing employees
Inventory Management
Track and manage all local IT assets and equipment
Ensure devices are available functional and up to date
Maintain accurate inventory records and lifecycle tracking
Projects & Collaboration
Lead and execute IT projects that improve workflows and infrastructure
Partner with the global IT team on company-wide initiatives
Mentor junior team members and support their growth
Deliver the IT portion of new hire orientation
System Maintenance & Security
Test and roll out new tools and technologies
Stay current on security best practices and apply them locally
Perform routine system maintenance and keep documentation up to date
What we are looking for :
4 years of hands-on IT support experience across Mac and Windows environments
Strong expertise in macOS and Apple hardware with solid working knowledge of Windows OS
Proven troubleshooting skills across hardware software and network issues
Clear effective communicationyou can explain technical concepts in a simple way
A calm service-oriented approach to support
Ability to work independently and take ownership of your environment
Strong organizational and time management skills
Experience managing inventory and asset tracking
Curiosity and a drive to keep learning
Natural leadership instinctsothers rely on you for guidance
Nice to Have
Google Admin Console
Okta
Slack
Jira / Confluence
CrowdStrike
Netskope
JumpCloud (UEM)
Kandji (MDM for Macs)
Microsoft Entra ID (Azure AD)
Microsoft 365
Why This Role Matters
Youll be the face of IT in the Dallas office. This role goes beyond supportyoull shape how technology works for employees day to day improve processes and bring a higher standard to the overall IT experience.
Why Emburse
Finance is changingand at Emburse were leading the way. Our AI-powered solutions help organizations eliminate inefficiencies gain real-time visibility and optimize spendso they can focus on whats next not whats slowing them down.
A Company with Momentum We serve 12M users across 120 countries helping businesses modernize
their finance operations.
A Team That Innovates Work alongside some of the brightest minds in finance tech and AI to solve real-
world challenges.
A Culture That Empowers Competitive pay flexible work and an inclusive collaborative environment that
supports your success.
A Career That Matters Your work here drives efficiency innovation and smarter financial decision-making
for businesses everywhere.
Shape your future & find whats next at Emburse.
Emburse provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability or addition to federal law requirements Emburse complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
IC
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Job Location:
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
