Quality Management System (QMS) Lead

About Us

Automation Anywhere is the leader in Agentic Process Automation (APA) transforming how work gets done with AI-powered automation. Its APA system built on the industrys first Process Reasoning Engine (PRE) and specialized AI agents combines process discovery RPA end-to-end orchestration document processing and analyticsall delivered with enterprise-grade security and governance. Guided by its vision to fuel the future of work Automation Anywhere helps organizations worldwide boost productivity accelerate growth and unleash human potential.

Our Opportunity:

• Automation Anywhere is on a journey to unify its management systemsspanning quality information security business continuity and AI governanceinto a single cohesive framework known as the Automation Anywhere Unified Management System (AA-UMS).
  As a Unified Management System Specialist you will play a central role in running maintaining and continuously improving the existing Quality Management System (QMS) while progressively driving its integration with other standards such as ISO 27001 (ISMS) ISO 42001 (AIMS) ISO 22301 (BCMS) HITRUST HIPAA and CSA STAR.
  This is a hands-on role ideal for an individual who enjoys operational ownership structured process management and cross-functional collaboration.

Location:

• Preferably Onsite during IST with exception during Audit periods where candidate may need to work across time zones.

Who Youll Report To:

• Sr. Technical Program Manager

You Will Make an Impact By Being Responsible For:

• QMS Operations and Maintenance

  • Manage day-to-day activities of the Quality Management System (QMS).

  • Ensure documents are reviewed approved and published as per defined frequency.

  • Track and facilitate closure of all risks opportunities corrective actions and changes.

  • Maintain the master list of controlled documents and ensure alignment across systems.

  • Gather and maintain all QMS records in a timely and auditable manner.

• Audit and Compliance Coordination

  • Manage internal and external audit schedules to avoid overlap and audit fatigue.

  • Coordinate pre-audit readiness checks and post-audit action follow-ups.

  • Serve as the primary operational contact for customer and certification audits.

  • Collaborate with customer-facing teams to respond to client queries related to certifications and QMS compliance.

• Governance and Continuous Improvement

  • Organize and host biweekly QMS review meetings and Management Review Meetings (MRM).

  • Record and follow up on meeting actions metrics and improvement initiatives.

  • Support process owners in implementing QMS improvements and workflow automations.

• Transition to Unified Management System (AA-UMS)

  • Contribute to the design and rollout of the Automation Anywhere Unified Management System (AA-UMS).

  • Work towards harmonizing documentation structures and governance workflows across ISO 9001 ISO 27001 ISO 42001 and other frameworks.

  • Support automation initiatives for document management approval workflows and audit readiness dashboards.

  • Collaborate across functions to identify integration opportunities across multiple management systems (QMS ISMS AIMS BCMS etc.).

You Will Be a Great Fit If You Have:

• Bachelors degree in Engineering Business or a related discipline.

• 37 years of experience in quality compliance or management system operations.

• Working knowledge of ISO 9001; exposure to other standards (ISO 27001 ISO 22301 ISO 42001 HIPAA or HITRUST) preferred.

• Hands-on experience managing document control systems audit coordination and process documentation.

• Strong organizational and communication skills with attention to detail.

• Proficiency in tools such as Confluence Jira or equivalent workflow/document management systems.
  

• Preferred Qualifications

• Certification in ISO 9001 Internal Auditor/Implementor ISO 27001 or related management system standards.

• Experience in unifying or integrating multiple management frameworks.

• Familiarity with automation or digital workflow tools for compliance management

You Excel in These Key Competencies:

• Structured thinker with process orientation.

• Strong collaboration and follow-through skills.

• Comfortable working in a fast-paced cross-functional environment.

• Passion for building scalable unified systems that enhance operational excellence.

Ready to Revolutionize Work

This is an opportunity to work with a global passionate team pioneering technology thats redefining the way people work everywhere. Join us and discover the many ways that you can have an impact achieve your potential and go be great.