Global Expense Analyst

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at .

As guided by Our Credo Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson we respect the diversity and dignity of our employees and recognize their merit.

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Job Description:

Responsibilities for this Global Expense Analyst will include the following:

• Front and back-office expense reporting which includes inquiry management credit card administration audits and other activities related to expense reporting and credit card programs.

• Act as a global program administrator (PA) to facilitate the credit card programs

• Training local PAs

• Maintain listing of active PAs.

• Assist with credit card delinquency management to include: running delinquency reports send notifications to employees running summary reports for management and follow ups with individual employees.

• Assist efforts in Company Bill / Company Pay programs to manage personal spend and unapplied charges.

• Partner with credit card providers to continue to improve the employee experience and drive service excellence

• Work with card providers to obtain timely confirmation of payment receipt and allocation of payment

• Handle and resolve all issues regarding credit card escalations

• Identify service gaps where partnership needs to be developed between J&J/Credit Card companies and with local business teams

• Action all Tier 3 Service Now AskGS cases and adhere to SLA

• Based on escalations identify trends and develop best practices to reduce the number of Tier 3 escalations

• Assist project manager with global credit card program updates and implementation of new cards in selected markets and for the credit card integration into Concur for new country markets where Concur is being deployed

• Partner with credit card company Concur IT and Global Treasury Service Center to conduct end to end testing

• Assist with the implementation of additional credit card products (Corporate Meeting Cards Meeting & Events Cards) based on need

• Assist in developing metrics to monitor the process

• Assist with Concur change management and communications

• Initiate regional payments for credit card as a back up

• Maintain tracker of payment to ensure payments made timely (i.e. monitor of payment to completion)

• Assist with Concur related testing as needed

Qualifications

• A Bachelors degree is required preferably with a degree in Finance Accounting or a related field.

• A minimum of 2 years of experience in finance accounting or directly related area is required.

• Concur banking and/or corporate credit card administration experience are preferred.

• Strong analytic skills are required.

• Experience with and the ability to frame issues/opportunities for management is required.

• The ability to effectively prioritize efforts based on the key company objectives with minimal supervision is required.

• Given the sensitive nature of the projects this individual must be a strong Credo-based Leader who will maintain the highest standards of compliance and accountability and be extremely comfortable dealing with various levels of management.

• Ability to prioritize and manage multiple requirements at the same time required.

• Proven ability to identify root cause of problems/issues and appropriately engage others in the identification and implementation of a solution required.

• Proven ability in process improvement and implementation

• Must speak read and write in English fluently

• Excellent communication skills

• This position is located in our Bogota Colombia office.

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