Creative Operations Specialist (Retail Media) Hybrid

For further inquiries regarding the following opportunity please contact our Talent Specialist Amit at or Arun at

Title: Creative Operations Specialist (Retail Media) - Hybrid
Duration: 6 Months

Location: Bolingbrook IL

Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered.

Description:

The Creative Operations Specialist Media Creative plays a critical role in supporting the day-to-day operational excellence of the Media Creative team. This role partners closely with the Creative Operations Manager to ensure creative projects are efficiently briefed planned tracked and delivered on time across paid and retail media channels.

PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions)

• Support end-to-end creative operations across Media Creative projects including intake briefing timelines resourcing support and delivery tracking.
• Assist with the creative intake and briefing process by gathering required information reviewing submissions for completeness and flagging gaps or risks to the Creative Operations Manager.
• Build maintain and update detailed project timelines status documents and tracking reports to ensure milestones are clearly defined and met.
• Orchestrate day-to-day project activities ensuring tasks move efficiently through each stage of the creative workflow.

Tools Systems & Reporting

• Maintain accurate project tracking within creative operations tools (e.g. Workfront Microsoft Office).
• Support the ongoing improvement of workflows templates and SOPs in partnership with Creative Operations leadership.
• Assist with organizing and maintaining creative documentation process resources and pitch or partner-facing materials.

JOB REQUIREMENTS

• Bachelors degree in Marketing Design Project Management Business or a related field or equivalent experience.
• 2 4 years of experience in creative operations project management trafficking or creative services.
• Experience working with creative design or marketing teams; agency or retail media experience is a plus.
• Familiarity with digital creative development across channels such as social video onsite and offsite media preferred.
• Strong organizational skills with the ability to manage multiple projects and priorities simultaneously.
• Clear effective written and verbal communication skills with a collaborative mindset.
• Proficiency in project management and collaboration tools (e.g. Workfront Figma Microsoft Office PowerPoint).
• Detail-oriented proactive problem solver who remains calm and organized in a fast-paced environment.
• Passion for creative excellence operational rigor and supporting high-performing creative teams.

About us: DivIHN the IT Asset Performance Services organization provides Professional Consulting Custom Projects and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization Specialization and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race color religion (creed) gender gender expression age national origin (ancestry) disability marital status sexual orientation or military status.