Signage & Wayfinding Resource

Signage & Wayfinding Resource

The Assistant Owners Representative for Signage & Wayfinding supports the Lead Owners Representative in managing the planning design coordination and execution of signage and wayfinding scope on behalf of Ownership. This role focuses on day-to-day coordination documentation reviews and follow-through to ensure signage and wayfinding systems are delivered accurately efficiently and in alignment with Ownership goals brand standards budget and schedule.

The position serves as a key liaison between Ownership consultants and project teams helping translate strategy into execution while maintaining high standards of quality and user experience.

Key Responsibilities

Project & Team Support

• Support the Lead Owners Representative in all aspects of signage and wayfinding scope oversight.
• Assist in preparing agendas meeting notes action items and follow-ups related to signage coordination meetings.
• Track open items decisions and approvals to ensure timely resolution.

Design Coordination & Review

• Assist in reviewing wayfinding strategies sign location plans message schedules and design packages for consistency and completeness.
• Help coordinate feedback from Ownership and brand stakeholders and consolidate comments for consultants.
• Maintain organized records of design iterations approvals and revisions.

Budget & Schedule Tracking

• Support tracking of signage budgets cost estimates and change requests.
• Assist with schedule tracking milestone coordination and delivery timelines related to signage scope.
• Flag potential scope gaps cost risks or schedule impacts to the Lead.

Consultant & Vendor Coordination

• Coordinate with signage consultants graphic designers architects and contractors under direction of the Lead.
• Assist with review and logging of shop drawings submittals samples and mockups.
• Help prepare comparison matrices summaries and recommendations for Ownership review.

Regulatory & Compliance Support

• Assist in tracking ADA life safety and jurisdictional requirements related to signage and wayfinding.
• Support documentation and submission processes for permits and approvals as required.

Fabrication & Installation Support

• Assist with fabrication reviews finish samples and quality checks.
• Participate in site walks installation reviews and punch list activities related to signage scope.
• Help compile as-built drawings message schedules and closeout documentation.

Qualifications

Required

• Bachelors degree in Architecture Environmental Design Graphic Design Construction Management or related field - or equivalent experience.
• 3 6 years of experience in signage wayfinding environmental graphics design coordination or owners representative support roles.
• Familiarity with signage design processes fabrication methods and installation sequencing.
• Strong organizational documentation and communication skills.

Preferred

• Experience supporting owner-side or developer-led projects.
• Exposure to large-scale or multi-project developments.
• Knowledge of ADA signage requirements and basic life safety considerations.

Key Skills & Competencies

• Detail-oriented with strong follow-through
• Clear written and verbal communication
• Ability to manage multiple tasks and priorities
• Collaborative and proactive problem-solver
• Comfortable working across design construction and ownership teams

Success Measures

• Accurate tracking and coordination of signage scope items
• Timely reviews and approvals with minimal rework
• Clear documentation and communication across teams
• Smooth support of the Lead Owners Representative resulting in on-time on-budget