Position Summary / Career Interest:

• Facilitate and maintain a multi-year revenue cycle vendor roadmap in collaboration with revenue cycle leadership ensuring alignment with system priorities Epic capabilities and market trends.
• Coordinate vendor governance routines (steering committees QBRs roadmap reviews) and establish decision criteria for insourcing vs. outsourcing and expansion vs. rationalization.
• Maintain a vendor catalog of tools integrations and market usage; identify gaps redundancies and consolidation opportunities with input from supporting teams.
• Promote adoption of high-value features (automation AI analytics digital engagement) and retire low-value or non-standard tools in partnership with stakeholders.
• Partner with cross-functional teams to define KPIs and SLAs for vendor performance; develop dashboards for visibility into outcomes.
• Monitor performance across markets to ensure equitable access and consistent standards while accommodating local needs.
• Lead vendor reviews to determine expansion maintenance reduction or replacement based on impact and total cost of ownership.
• Support vendor selection through RFI/RFP processes and business case development.
• Maintain a vendor risk register and oversee remediation plans and timelines.
• Serve as strategic liaison for vendor account teams facilitating roadmap alignment escalations and innovation pilots.
• Collaborate with Revenue Cycle Finance HITS Compliance and Market Operations to prioritize initiatives sequence deployments and ensure effective change management.
• Communicate decisions and timelines clearly to executive sponsors and market stakeholders.
• Lead benefits realization with pre/post measurement and financial validation.
• Stay informed on industry trends payer policy changes Epic updates and vendor innovations; translate insights into actionable opportunities.
• Hybrid (on-site and remote); must reside in the Kansas City metro area. Occasional travel to market sites and vendor meetings. Less than 15%.
• Must be able to perform the professional clinical and or technical competencies of the assigned unit or department.
• These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

• Bachelors Degree in Business Health Information Management Health Administration Information Systems or a related field of study from an accredited college or university.
• 5 or more years of revenue cycle experience in healthcare provider settings (academic health system or integrated delivery network preferred).
• 5 or more years of demonstrated vendor or relationship management experience (strategy contracting performance management and governance).
• 5 or more years of technical proficiency with Epic Revenue Cycle concepts and workflows; ability to collaborate with technical teams on integrations (APIs HL7 FHIR) and data/reporting.
• 5 or more years of strong analytical and financial acumen (building business cases KPI dashboards and ROI analyses).
• 5 or more years of excellent communication facilitation and stakeholder management skills.

• 8 or more years of experience with Epic-specific programs (Foundation/System Pulse App Orchard) and revenue cycle modules (HB PB Claim Edit/Workqueue optimization MyChart financial workflows).
• 8 or more years of background in payer connectivity denial management solutions RPA/AI in revenue cycle and digital patient financial engagement platforms.
• 8 or more years of familiarity with HIPAA SOC 2 HITRUST data protection and third-party risk management practices.

• RHIA credential or other relevant credentials such as CRCR CAHIMS CAP-E RHIT etc.

• Strategic Thinking: Connects vendor capabilities to enterprise priorities and market needs; plans multi-year roadmaps.
• Outcome Orientation: Ties every decision to measurable operational and financial results.
• Technical Literacy: Understands Epic and integration patterns; can translate business needs into technical requirements.
• Relationship Management: Builds trust with vendors and internal leaders; navigates complex stakeholder environments.
• Governance & Execution: Establishes standards enforces accountability and drives adoption with strong change management.

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Job Requisition ID:

Important information for you to know as you apply:

• The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race color religion sex (including pregnancy gender identity and sexual orientation) national origin ancestry age disability veteran status genetic information or any other legally-protected status. See also Diversity Equity & Inclusion.

• The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process please let our recruiters know by requesting an Accommodation Request form using this link .

• Employment with the health system is contingent upon among other things agreeing to the and signing the agreement to the DRP.

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