Front Office Supervisor Neuro Spine Fulltime, Days

Front Office Supervisor

Fast-paced high-volume clinic looking for a top skilled Front Office Supervisor

Work location: 800 5th Avenue Suite 500 Fort Worth TX 76104

Work hours: Full-time 40 hours weekly;Monday thru Friday (8:00am 5:00pm)

Department Highlights:

We Dont Fill Roles We Build Careers!

Explore new technologies and contribute directly to our next generation

Opportunity to Grow

Heres What You Need

High School Diploma or equivalent (REQUIRED)

Associates Degree in Business or healthcare related field (PREFERRED)

One year of medical practice management or relevant clinic leadership experience (REQUIRED)

What You Will Do

Assist the Practice Manager by supervising and coordinating front office functions of the clinic. Effectively leads and develops a team of employees including training development and employee counseling.

Manages and/or participates in front office operations to maximize patient satisfaction patient access maintenance of medical records verification of benefits timely and accurate charge entry collections of payments and customer service efforts.

Assists the Practice Manager to implement and manage performance goals and objectives as well as long-term planning.

Monitors staffs time and attendance consistent with THR policies.

Assists Practice Manager by ensuring front office staff are current in competencies assessments licensure certifications and other annual training.

Coordinates scheduling of operations to ensure proper coverage of patient appointments and out-of-office calls.

Ensures work environment complies with regulatory licensure compliance and accreditation requirements by monitoring the work setting on an ongoing basis to identify deficiencies risk and opportunities for improvement.

Serves as the first point of contact for patient and external customer complaints for front office operational concerns and feedback. Responsible for investigating all complaints relating to front office practice operations and routes privacy and/or compliance complaints/issues. Escalates reoccurring problems as needed.

Acts as a liaison between the practice and Central Billing Office

Serves as a Medical Records Custodian. Reviews authorizations and 3^rd party chart review requests for validity. Ensures required Protected Health Information disclosures are tracked.

Reports all confirmed or suspected privacy breaches patient complaints regarding privacy to the Entity Safety Officer or Compliance in timely manner. Enforces and monitors corrective action plans.

Perform other duties as assigned.

Additional perks of being a Texas Health employee

Benefits include 401k PTO medical dental Paid Parental Leave flex spending tuition reimbursement Student Loan Repayment Program as well as several other benefits.

Delivery of high quality of patient care through nursing education nursing research and innovations in nursing practice.

Strong Unit Based Council (UBC).

A supportive team environment with outstanding opportunities for growth.

Entity Highlights:

Texas Health Physicians Group includes more than 1000 physicians nurse practitioners and physician assistants dedicated to providing quality patient-safe care at more than 240 offices located throughout the DFW Metroplex.

THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives like the Diversity Action Council and Living the Promise have helped to create an inclusive supportive people-first excellence-driven culture and workplace making THPG a great place to work.

Explore our Texas Health careers site for info like Benefits Job Listings by Category recent Awards weve won and more.

Do you still have questions or concerns Feel free to email your questions to .

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