Process Technician II
Newton, MA - USA
Department:
Job Summary
Job Summary
The Process Technician plays a critical hands-on technical role in supporting cleanroom optical ribbon and fiber optic cable manufacturing. This position provides advanced process expertise equipment troubleshooting and technical leadership while remaining on a non-management technical career path. The role supports stable operations continuous improvement and production scale-up in a fast-growing manufacturing environment.
Key Responsibilities
Process & Equipment Support
* Operate monitor and optimize cleanroom-based optical ribbon and cable manufacturing processes
* Perform advanced setup calibration and troubleshooting of ribbonization fiber handling and bonding equipment
* Lead process start-ups line qualifications and product changeovers
* Troubleshoot complex quality issues including attenuation ribbon geometry fiber alignment and bonding integrity
* Support preventive maintenance and equipment reliability initiatives
Quality & Compliance
* Ensure adherence to cleanroom protocols SOPs and safety requirements
* Monitor in-line and off-line quality metrics and drive corrective actions
* Ensure compliance with ISO Telcordia/GR IEC and customer specifications
* Participate in root cause analysis (RCA) and corrective and preventive actions (CAPA)
Continuous Improvement
* Analyze process data using SPC and manufacturing systems to improve yield throughput and uptime
* Support Lean Six Sigma and Kaizen initiatives
* Assist with new equipment installation process transfers and plant expansion efforts
Technical Leadership
* Serve as a technical mentor to Process Technicians and Operators
* Provide hands-on training and technical guidance without direct people management responsibilities
* Act as a subject matter expert (SME) for assigned processes or equipment
The Process Technician plays a critical hands-on technical role in supporting cleanroom optical ribbon and fiber optic cable manufacturing. This position provides advanced process expertise equipment troubleshooting and technical leadership while remaining on a non-management technical career path. The role supports stable operations continuous improvement and production scale-up in a fast-growing manufacturing environment.
Key Responsibilities
Process & Equipment Support
* Operate monitor and optimize cleanroom-based optical ribbon and cable manufacturing processes
* Perform advanced setup calibration and troubleshooting of ribbonization fiber handling and bonding equipment
* Lead process start-ups line qualifications and product changeovers
* Troubleshoot complex quality issues including attenuation ribbon geometry fiber alignment and bonding integrity
* Support preventive maintenance and equipment reliability initiatives
Quality & Compliance
* Ensure adherence to cleanroom protocols SOPs and safety requirements
* Monitor in-line and off-line quality metrics and drive corrective actions
* Ensure compliance with ISO Telcordia/GR IEC and customer specifications
* Participate in root cause analysis (RCA) and corrective and preventive actions (CAPA)
Continuous Improvement
* Analyze process data using SPC and manufacturing systems to improve yield throughput and uptime
* Support Lean Six Sigma and Kaizen initiatives
* Assist with new equipment installation process transfers and plant expansion efforts
Technical Leadership
* Serve as a technical mentor to Process Technicians and Operators
* Provide hands-on training and technical guidance without direct people management responsibilities
* Act as a subject matter expert (SME) for assigned processes or equipment
Required Qualifications
* High school diploma or equivalent required; Associates degree in Engineering Technology or related field preferred
* 2-3 years of experience in optical fiber ribbon or precision manufacturing
* Strong knowledge of cleanroom operations and contamination control
* Hands-on experience with optical fiber handling ribbonization and precision equipment
* Proficiency in SPC MES and process data analysis
* Ability to read and interpret technical documentation specifications and procedures
* Strong troubleshooting communication and mentoring skills
Preferred Qualifications
* Experience with high-count or rollable ribbon fiber products
* Knowledge of Telcordia GR-20 GR-409 GR-326 IEC standards
* Lean Manufacturing or Six Sigma certification
* Experience supporting rapid production scale-up in a cleanroom environment
Physical & Work Requirements
* Ability to work on the cleanroom manufacturing floor for extended periods
* Manual dexterity for fine fiber handling and equipment adjustments
* Ability to lift up to 25 lbs
* Ability to wear cleanroom garments for full shift
Work Environment
* Day shift in a controlled cleanroom optical manufacturing facility
* Exposure to controlled fiber materials precision equipment and cleanroom processes
* High school diploma or equivalent required; Associates degree in Engineering Technology or related field preferred
* 2-3 years of experience in optical fiber ribbon or precision manufacturing
* Strong knowledge of cleanroom operations and contamination control
* Hands-on experience with optical fiber handling ribbonization and precision equipment
* Proficiency in SPC MES and process data analysis
* Ability to read and interpret technical documentation specifications and procedures
* Strong troubleshooting communication and mentoring skills
Preferred Qualifications
* Experience with high-count or rollable ribbon fiber products
* Knowledge of Telcordia GR-20 GR-409 GR-326 IEC standards
* Lean Manufacturing or Six Sigma certification
* Experience supporting rapid production scale-up in a cleanroom environment
Physical & Work Requirements
* Ability to work on the cleanroom manufacturing floor for extended periods
* Manual dexterity for fine fiber handling and equipment adjustments
* Ability to lift up to 25 lbs
* Ability to wear cleanroom garments for full shift
Work Environment
* Day shift in a controlled cleanroom optical manufacturing facility
* Exposure to controlled fiber materials precision equipment and cleanroom processes
Required Experience:
IC
About Company
CCO is transforming consulting by prioritizing outcomes and rapid implementation.