Senior Manager, Corp IT

About the Role

We are hiring a high-energy growth-minded leader to head Corporate IT for the Carousell Group. You will be championing the IT standards practices and operations across our business units modernise our toolchain and drive AI-assisted IT operations to keep pace with the Groups rapid growth and native AI operation and build.

You will partner directly with Group CTOs on strategy collaborate closely with People Experience and Infrastructure & Reliability Engineering and lead geographically distributed teams across Singapore Malaysia Vietnam Philippines Hong Kong Taiwan India and Indonesia.

Why Join Us

• Shape the IT strategy for a Group serving tens of millions of users across Southeast Asia.

• Work in an AI-native engineering culture that values a builder mindset and rapid experimentation.

• Lead a meaningful transformationnot just keep the lights on.

Qualifications :

Requirements

Must Have

• 8 years in Corporate IT leadership with hands-on experience managing distributed offices and multi-country teams.

• Proven ability to scale IT operations in a fast-growing multi-market tech company youve built for an organisation that has undergone rapid growth not steady state.

• Strong security foundation: practical experience implementing Zero Trust endpoint management (MDM) identity & access management (SSO/SCIM) and data protection/compliance frameworks.

• AI literacy: demonstrated ability to evaluate adopt and operationalise AI-powered tools (e.g. AI assistants automated ticketing intelligent monitoring) to improve IT efficiency.

• Exceptional communication & collaboration: you write and speak with clarity influence cross-functional stakeholders and translate technical trade-offs into business language.

• Track record of coaching and developing diverse multi-cultural IT teams and managers.

• User-obsessed mindset: you measure success by employee experience not ticket closure.

Should Have

• Experience with modern enterprise tooling: Google Workspace Slack Jira Confluence Okta or similar IdP MDM solutions (Jamf/Intune) and cloud-native IT infrastructure.

• Budget ownership & vendor management: ability to evaluate ROI negotiate contracts and make build-vs-buy decisions at scale.

• Experience rolling out complex org-wide IT programmes (e.g. SSO system migration device fleet standardisation security awareness training).

• Data-driven approach: uses dashboards and metrics to monitor IT health SLA adherence and employee satisfaction.

• Bachelors degree in IT Computer Science or Engineering (or equivalent practical experience).

Nice to Have

• ITIL CISSP or equivalent certifications demonstrating formal grounding in IT service management or security.

• Hands-on experience building AI/automation workflows for IT operations (e.g. chatbot-based support auto-provisioning anomaly detection).

• Familiarity with marketplace or e-commerce business models and the unique IT challenges they bring (high transaction volume fraud vectors regulatory diversity).

• Network engineering knowledge (office LAN/WAN Wi-Fi design firewall management).

Additional Information :

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Remote Work :

No

Employment Type :

Full-time