Workforce Mobilisation and Support Coordinator

About Scope

Scopes purpose is to create meaningful opportunities for people with disability to belong and thrive. We support people with physical intellectual and multiple disabilities to achieve their goals. Scope is a registered provider under the NDIS and delivers a range of services including supported independent living short term accommodation (respite) social connections lifestyle options therapy and employment services in over 420 service locations across Victoria and NSW.

About Your Role

Scope has an exciting and unique opportunity for a Workforce Mobilisation and Support Coordinator to work within our Business Performance Unit.

In this role you will:

• Coordinate the mobilisation of Scopes contingent workforce to address shortterm vacancies.
• Support workforce performance reliability and compliance across operational services.
• Partner closely with workforce schedulers frontline leaders and enabling teams.
• Monitor daytoday workforce activity and escalate risks or performance issues.
• Contribute to safe highquality service delivery outcomes.

Key Responsibilities

• Support workforce schedulers and service delivery teams to fill vacancies using a contingent workforce.
• Monitor attendance shift fulfilment and responsiveness escalating performance issues where required.
• Engage with contingent employees to support availability expectations and compliance.
• Follow established processes maintain accurate records and support routine reporting.
• Identify and raise operational or workforce performance improvement opportunities.

Your Key Focus

• Supporting performance management within a highvolume operational workforce.
• Managing routine performance matters and escalating complex issues appropriately.
• Using data and insights to identify performance trends risks and gaps.
• Building strong collaborative relationships with operational stakeholders.
• Working flexibly and effectively in a fastpaced environment.

What We Look For

Skills Experience Qualifications

• Experience in workforce coordination or highvolume rostering ideally in service delivery environments.
• Demonstrated experience supporting workforce performance management including attendance reliability and compliance.
• Strong communication skills and confidence in performancefocused conversations.
• Proven ability to manage competing priorities and apply practical problemsolving skills.
• Experience working with contingent casual or geographically dispersed workforces (desirable).

We are committed to filling this role quickly we will be reviewing applications as they come in and may interview suitable candidates prior to closing date. To avoid missing outapply now.

Scope as an Employer

At Scope we Celebrate our people by rewarding you with access to an exclusive benefits platform. You will have access to cashback vouchers and discounts to over 500 popular retailers covering groceries fuel entertainment wellbeing and so much more. Its one of the ways we thank our team for the ongoing and valued contribution they make to the lives of the people we support.

View our stance on inclusion diversity and human rights by visiting our careers page.

Scope (Aust) is a 2024Circle Back Initiative Employer we commit to respond to every applicant.

Agencies: Whilst we appreciate your interest we are confident we can find a great candidate without external support.

Take your career on a journey with Scope and work proactively with us to achieve our purpose!

If at any time you require us to adjust our recruitment process to meet your individual needs please email

Please note successful applicants will be required to hold a NDIS Worker Screening Check Clearance and a Working with Children Check. If you have lived or worked for a continuous period of 12 months or more in another country within the last 10 years a certified International Police Check from that country or countries will also be required. Please note that the offer will be conditional on meeting these requirements.