Remote Czech speaking Customer Service Specialist

Lisbon - Portugal

Monthly Salary: Not Disclosed

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

Location: Braga Portugal (remote)
Work Setup: Fully remote

Languages Required: Czech and English

Start Date: 7 May 2026

Schedule: Monday to Friday 08:0017:00 (weekends off)

Contract Type: Permanent contract (standard conditions apply)

Compensation: Base salary over 14 months

Additional Benefits: 45 monthly complexity bonus (paid over 11 months)

Relocation: Not provided.

About the Position

Join a Czech-speaking customer service team supporting automotive digital this role you will assist customers with inquiries related to digital tools and services in the automotive sector ensuring a smooth and efficient user experience.

Key Responsibilities

Provide support in Czech via digital channels (such as phone email or chat)
Assist customers with questions related to automotive digital services
Resolve issues efficiently while maintaining a high level of customer satisfaction
Follow internal processes and escalation procedures
Accurately document all interactions in internal systems

Candidate Profile

Fluency in Czech
Good command of English
Strong communication and problem-solving skills
Customer service experience is an advantage
Comfortable working remotely and independently
Must already reside in Portugal

What Youll Get

Base salary 14 months
45 monthly complexity bonus (11 months)
Fixed weekday schedule with weekends off
Remote work setup

Location: Braga Portugal (remote)Work Setup: Fully remote Languages Required: Czech and English Start Date: 7 May 2026 Schedule: Monday to Friday 08:0017:00 (weekends off) Contract Type: Permanent contract (standard conditions apply) Compensation: Base salary over 14 months Additional Benefits: 45 m...