Conference and Events Coordinator

THE EXCITINGOPPORTUNITY

We openedthe first 5* Hotel in Liverpool; The Municipal Hotel & Spa MGallery in May2023 and have reset the clock within this historic building bringing it backto life. OurHeartistsaspire to create memorable heartfeltmoments for all life enjoyers to experience unique stories from the past butalso to immerse themselves into our hospitality creating their own astonishingtales of MGallery magical moments. We boast 179 stunning bedrooms set ina remarkable and inspiring landmark of the city. Time is of essence and at theheart of The Municipals story. The iconic clock tower and bells givingthe tempo to a timeless melody. Various restaurants bars and a state ofthe art spa sanctuary experience will offer everyone the place to have thetime of their lives pause the clock and embark upon their own magical journeywith MGallery.

Our hotel ishome to unforgettable high-profile VIP functions the host to luxuryaffiliations leisure and events stylish private dinners and professionalconferences. We are now seeking a passionate detailed and driven SeniorEvent Sales Coordinator to join our team.

MGallery Boutique hotels with one-of-a-kind designs ()

A DAY IN THELIFE OF A SENIOR EVENT SALES COORDINATOR AT THE MUNICIPAL HOTEL & SPAMGALLERY

What youllbe doing...

As a Senior EventSales Coordinator you are a storyteller and a planner. You will take the leadon complex group enquiries and high-profile events ensuring everywow moment is captured from the initial enquiry to the finalcontract. You will be the bridge between our sales division clients and theoperations team turning visions into reality with 5-star precision. You willmentor and support Junior Coordinators while managing a portfolio of corporate & socialbookings.

WHAT WE NEEDFROM YOU

PositiveAmbassadorship: A positive can-do attitude and welcoming demeanour. You willspeak with all guests agents and 3rd parties in a polite cheerfulhospitable and efficient manner adhering to 5-star Accor & MGallerybrand standards.

Sales Drive:Actively work towards the maximisation of hotel sales and profitability throughfull familiarisation with all room types event capacities facilities andpromotions.

Showcasingthe Property: The ability to confidently present and showcase the hotel topotential clients during meetings and show rounds.

Precision& Detail: Strong attention to detail demonstrating consistency indelivering accurate information. High degrees of accuracy in verbal and writtencommunication are pivotal to the success of each booking and vital in drawingup contracts and function sheets that mirror guest requirements.

AnalyticalSkills: Maintaining statistics and analysis reports client details notesprofiles and company records to help the office stay organized and strategic.

FinancialAccountability: Adhering to advance purchase and deposit payment requirementsensuring daily banking balances and that all payments are posted correctlyacross all systems.

CommunicationLeadership & Teamwork: Excellent teamwork skills establishing strongrelationships and support over all mediums including telephone email bookingsystems and in-person meetings.

Experience:2 years of current Event and Group Reservations experience in a fast-paced andhigh-volume hotel reservations department ideally Accor branded.

WHAT WEOFFER

When youbecome one of our Heartists you will also be a member of the Accor and RBHgroup with all the benefits that brings. The ALL Heartists program is thebenefits programme dedicated to Accor Heartists. It provides employeeswith the opportunity to enjoy memorable experiences throughout the year thanksto preferential rates in hotels and exclusive discounts with a wide range ofpartners. The RBH company benefits extend these offerings across RBHManaged hotels Hapi Benefits Refer and Reward Schemes an extra days holidayfor your birthday and pension scheme. To conclude this power trio wehave The Municipal Hotel benefits with friends and family rates discountsfree meals on duty gratuities discounted local parking and social not to love

You willhave access to a benefits package we believe truly works for our people andenhances our overall culture...To learnmore about our full benefits packageclick heretowatch our RBH employee benefits video.

JOIN OURFAMILY

Belong in aplace where you can be yourself and love what you do. Join our hotelcommunity and we will support you to realise your true potential. You will bepart of a team where everyones contribution is valued. We will empoweryou to bring ideas to elevate our services creating personalised luxuryexperiences for agents and guests. Help them to feel special and we willdo the same for you.

EQUAL OPPORTUNITIES

RBHHospitality Management is an equal opportunity employer. We believe in hiring adiverse workforce and sustaining an inclusive people-first culture. If at anypoint throughout our process you require reasonable adjustments

Applynow. Let your passion shine. #MGallery #MGalleryMoments #LifeatRBH