Soft Services Executive
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Job Location:
Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
The Soft Services Coordinator plays a vital role in ensuring a seamless high-quality environment for all employees and visitors.
Role Overview-
Position: Soft Services Coordinator
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Department: Facilities Management / Operations
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Reporting To: Facilities Manager
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Objective: To oversee the delivery of essential workplace services ensuring vendor compliance budget adherence and a premium front-of-house experience.
1. Vendor & Contract Management
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Supervise third-party service providers including cleaning landscaping waste management pest control and catering.
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Conduct regular site walk-throughs to audit performance against Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
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Coordinate periodic deep cleans or specialized maintenance projects.
2. Workplace Experience
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Manage office supplies pantry inventory and stationery procurement.
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Oversee reception and mailroom operations to ensure professional first impressions.
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Assist in the planning and execution of internal corporate events or office moves.
3. Health Safety & Environment (HSE)
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Ensure all soft service activities comply with health and safety regulations.
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Manage waste segregation and sustainability initiatives (e.g. recycling programs).
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Identify and report any facility defects or hazards immediately.
4. Financial & Administrative Support
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Process invoices and track expenditures against the soft services budget.
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Maintain accurate records of service schedules compliance certificates and vendor contracts.
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Gather and analyze employee feedback to continuously improve service delivery
