Reports Analyst
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Job Location:
Pasay - Philippines
Monthly Salary:
Not Disclosed
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description
- Develops Operations reports and provides analysis of delivery and quality performance.
- Performs analysis by creating reports charts and graphs of findings in support of business operations.
- Monitor analyze and report the production and quality variances from standard.
- Provides weekly management reports such as but not limited to Dashboard Volume and SLA Report SBT Report CIP Gap Analysis.
- Delivers work according to timelines meeting tight deadlines while working on multiple simultaneous tasks.
- Works on a shifting basis working extra hours as necessary to ensure work is completed according to agree upon deadlines and quality standards.
- Coordinates with other departments as needed.
- Requests assistance and guidance from the Operations Management when necessary.
- Carries out other related functions that may be assigned from time to time.
- Abides by the company policies and rules and act in a professional manner.
- Act as interface between the client and Stefanini.
- Recommend and implement changes to operational processes and practices.
- Ability to lead and manage projects.
- Graduate of a 4-year course preferably.
- Ability to analyze and interpret data identify solutions exercise independent judgment.
- Understanding of database tools and languages.
- Excellent numerical ability.
- Knowledge of and advanced skill in using personal computers and their applications such as MS Excel MS Word MS Access and other basic programs such as the use of internet and computer-based communication tools.
- Good listening skills and ability to take detailed work instructions.
- Keen attention to details.
- Ability to organize work and prioritize tasks.
- Good verbal and written communications skills in English.
- Trustworthy honest and cautious in handling sensitive information and documents and has proven personal and professional integrity.
- Ability to work independently or with minimum supervision.
- Open to feedback and constructive criticisms.
- Excellent attendance record.
- Patience and flexibility in responding to frequently changing requirements and/or management styles.
- Good interpersonal skills and the ability to work with diverse groups of people throughout all levels of the organization.
#LI-LN1 #LI-REMOTE
Required Experience:
IC
About Company
Created in 1987, Stefanini is a $1B global IT provider of business solutions with locations in 40 countries across the Americas, Europe, Australia and Asia. With more than 25,000 employees, Stefanini provides onshore, offshore and nearshore IT services, including application developme ... View more
