APS6 Multiple Exchange System Administrator

• Initial Contract Duration: 12 Months
  
• Extension term details: 12 Months
  
• Number of extensions: 2
  
• Location: ACT
  
• Security Requirements: Must have Baseline
  
• Working Arrangements: Onsite
  The department supports working from home arrangements on a case-by-case basis subject to the business needs of the supervising manager and business unit. As this is a Canberra-based role remote working will not generally be suitable for this opportunity.
• Maximum hours: 40 hours per week
  

Job details

The Department and our broader portfolio are integral to the Australian Governments economic agenda. Our purpose is to help the government build a better future for all Australians through enabling a productive resilient and sustainable economy enriched by science and technology. We do this by:

• Growing innovative and competitive businesses industries and regions
  
• Investing in science and technology
  
• Strengthening the resources sector
  

The Chief Information Officer Division (CIO Division) is an exciting diverse and dynamic division that drives the digital agenda for the department. Leading the delivery of the departments digital offerings and transformation the CIO Division partners with business areas and stakeholders to:

- Realise the digital policy objectives of the department

- Define the departments digital landscape

- Co-design digital experiences making it simpler to innovate collaborate and communicate and

- Drive the innovation and transformation of ICT services.

The ICT Operations Branch is one of three branches within CIOD and is responsible for the management and deployment of all ICT services to support the running of the organisation.

Key duties and responsibilities

The successful candidate will be responsible for the ongoing management and enhancement of the departments key communication platforms its hybrid Exchange environment and related solutions. This includes some ongoing migration work of Exchange mail data.

Key work of the role includes:

• Maintenance of the existing Exchange Server infrastructure and Enterprise Vault archiving solution
  
• Migration of mail data including groups to Exchange Online
  
• Development of migration approaches and rationalisation of Enterprise Vault archive data
  
• Investigation and resolution of complex technical problems across the technical stack
  
• Creation/update of various documentation including as-built documentation design documentation detailed migration plans DR documentation and decommissioning plans as required
  
• Technical representation at project meetings
  
• Facilitating technical workshops (if required)
  
• Cross-skilling with team members and assistance to support staff in related teams (e.g. service desk)
  

Essential Criteria

• Expert knowledge of Exchange Server Exchange Online and configuration of hybrid Exchange deployments including implementation upgrades and day to day management activities in a complex multi-forest environment.
  
• Proven experience in migrations including to Exchange Online cross forest and from legacy Exchange versions.
  
• High-level Exchange troubleshooting skills including for mail flow mail gateway technologies and on-premise/cloud-based resource connectivity.
  
• High-level knowledge of Windows Server fundamentals (e.g. Active Directory DNS DFS etc) and Group Policy configuration (including Advanced Group Policy Management).
  
• Experience with Australian Government IT Cyber Security processes including ISM Essential 8 and ACSC hardening guides.
  
• Strong experience in writing technical documentation including design documentation and standard operating procedures.
  

Desirable Criteria

• Experience with Arctera Enterprise Vault Microsoft Purview Information Protection (MPIP) Microsoft Intune mobile device management and Intune policy.
  
• Experience with broader Microsoft 365 services would also be beneficial.
  

Additional requirements

Application Deadline: Friday 24 April 2026

Expected Start Date: Wednesday 01 July 2026

If you are interested in this position please click Apply with your resume in WORD along with a one-page pitch (up to 5000 characters) addressing all specified criteria. If you wish to have a confidential discussion call us onorfor more information.