Store Manager

Chandigarh - India

Monthly Salary: Not Disclosed

Posted on: 10 hours ago

Vacancies: 1 Vacancy

Job Summary

Role Overview

We are looking for a result-driven Retail Store Manager to lead operations at our Samsung

Premium Store. The ideal candidate will be responsible for driving sales performance delivering

exceptional customer experience managing store staff and ensuring adherence to brand and

operational standards.

Key Responsibilities

1. Sales & Revenue Management

Drive store sales to achieve monthly and annual targets

Maximize revenue through upselling cross-selling and premium product focus

Monitor daily sales performance and implement corrective actions

Ensure high conversion rates and average ticket size

2. Team Leadership & People Management

Recruit train and manage store staff (sales executives promoters etc.)

Set clear KPIs and monitor individual performance

Conduct regular training on product knowledge and selling skills

Maintain high team motivation and discipline

3. Customer Experience

Ensure premium in-store experience aligned with Samsung brand guidelines

Handle escalations and resolve customer complaints effectively

Maintain high customer satisfaction (NPS focus)

Ensure proper demonstration of products and services

4. Store Operations

Oversee daily store operations including opening/closing procedures

Ensure visual merchandising (VM) and store layout as per Samsung standards

Maintain inventory accuracy and stock availability

Coordinate with warehouse/logistics for replenishment

5. Compliance & Reporting

Ensure adherence to company policies audit requirements and SOPs

Prepare daily/weekly/monthly MIS reports

Track KPIs such as footfall conversion ATV (Average Transaction Value) and

productivity

6. Brand & Partner Coordination

Liaise with Samsung representatives for promotions training and compliance

Execute brand campaigns launches and in-store activations

Ensure store readiness for new product launches

Requirements

Experience: 48 years in retail sales (consumer electronics preferred)

Minimum 23 years in a Store Manager role

Strong understanding of retail KPIs (conversion ATV ASP etc.)

Proven track record of achieving sales targets

Strong leadership and team management skills

Excellent communication and customer handling skills

Preferred Profile

Experience in managing premium brand stores

Exposure to high-value product sales (smartphones appliances electronics)

Hands-on with POS systems inventory tools and reporting

Benefits

Compensation

Competitive salary performance incentives

Growth opportunities across multi-store operations

What We Offer

Opportunity to manage high-visibility Samsung premium stores

Fast-track career growth into Cluster/Area Manager roles

Performance-driven culture with strong incentives

Required Skills:

Experience: 48 years in retail sales (consumer electronics preferred) Minimum 23 years in a Store Manager role Strong understanding of retail KPIs (conversion ATV ASP etc.) Proven track record of achieving sales targets Strong leadership and team management skills Excellent communication and customer handling skills Preferred Profile Experience in managing premium brand stores Exposure to high-value product sales (smartphones appliances electronics) Hands-on with POS systems inventory tools and reporting

Required Education:

Any Graduate

Role Overview We are looking for a result-driven Retail Store Manager to lead operations at our SamsungPremium Store. The ideal candidate will be responsible for driving sales performance deliveringexceptional customer experience managing store staff and ensuring adherence to brand andoperational st...