Executive Banker

To proactively promote a relationship-based offering by being a dedicated and primary point of contact for customers in the Executive Banking segment through the provision of banking solutions which meet their needs and in accordance with the specified value propositions.

Essential Functions

• Acquire and open new accounts and cross sells additional products and services in line with customer needs by identifying and referring sales leads to other business stakeholders (e.g. Vehicle and Asset Finance Electronic Banking Card Home Loans Digital Channels Enterprise Banking etc.).
• Conduct a financial needs analysis with all new and existing customers to ensure that product opportunities identified are appropriate to meet the customers needs and priorities (in line with Financial Advisory and Intermediary Service Act license categories).
• Contact potential and existing customers from leads received / campaigns in order to sell product offerings.
• Educate customers with regards to lending application processes (e.g. vehicle finance home loans overdraft credit card personal loans cash etc.) credit maintenance processes (e.g. annual reviews) and account conduct expectations (e.g. minimum account balances provision for debit orders and cheque payments etc.).
• Establish build and strengthen relationships with customers based on mutual respect in order to retain customers and gain word-of-mouth referrals. Places equal emphasis on liability generating (non-borrowing) and borrowing customers.
• Grow the Executive Banking new to bank customers balance sheet and income statements in line with business strategic objectives. Increases branch advances by responsible lending practices.
• Maintain entrench and grow each client relationship on an annual basis and manages the risk per client to ensure contestant growth in portfolio and returns to the bank.

Qualifications :

• University Degree

Experience Required

• 3-4 years experience in sales and relationship management of customers and able to drive profitability and build relationships. Proven sales track record in the financial services industry. Knowledge of the banks products services and digital platforms.

Additional Information :

Behavioural Competencies:

• Articulating Information
• Embracing Change
• Establishing Rapport
• Following Procedures
• Managing Tasks
• Meeting Timescales
• Producing Output
• Seizing Opportunities
• Showing Composure
• Team Working
• Upholding Standards
• Valuing Individuals

Technical Competencies:

• Active Listening
• Banking Process & Procedures
• Customer Understanding (Consumer Banking)
• Product and Services Knowledge
• Product Knowledge (Consumer Banking)
• Risk Identification
• Telephone Caller Handling

Remote Work :

No

Employment Type :

Full-time