IT Support Specialist 2
Tucker, GA - USA
Job Summary
Job Title: IT Support Specialist 2
Location: Tucker GA
Duration: 6 Months
- Provide end-user support via phone or onsite for system and application issues
- Troubleshoot and resolve hardware/software problems
- Support daily operations of application systems and assist users with functionality
- Install configure and upgrade software on PCs
- Communicate with users and internal teams to resolve technical issues
- Develop basic training materials and assist users with system usage
- Experience in technical support help desk or IT support roles
- Knowledge of application support system/network administration or IT operations
- Ability to troubleshoot hardware software and user issues
- Basic understanding of information security and privacy practices
- Strong communication and user support skills
- High School Diploma or GED
- 6 months experience or training in IT support / system administration / application support