Business Unit Manager Commercial HVAC

Bernhards core mission is delivering innovative engineering construction and energy solutions that empower our clients and promote a sustainable future. Bernhard is comprised of four divisions: Mechanical Electrical Engineering and Development each with a distinct identity and service offerings. The intersection of our capabilities enables Bernhard to provide turnkey Energy-as-a-Service (EaaS) solutions to our clients. At the same time our divisions continue working in the market sectors and communities that the Company has traditionally served. Bernhards vision is to be the leading EaaS provider in North America through the delivery of excellent high-value service and innovative solutions for our clients.

The Services Business Unit Manager will provide leadership and direction for day-to-day execution of work of the assigned business unit including overseeing operations sales and accounting.

Specific responsibilities include:

Make Safety the number one priority in the business unit.
Develop and implement execution plan to maximize overall business objectives and ensure maximum profitability.
Manage the Services team to maintain embrace and enforce the companys Core Values and to lead by example.
Communicate with Corporate Operations to identify manage and share overall Best Practices and project resources.
Hiring and disciplinary duties.
Meet or exceed growth goals.
Manage Key Performance Indicators (safety financial expectations accurate forecasting AR management personnel development sales team performance)
Measuring and counteractions on both operations and sales goals.
Provide key leadership direction for operations within the business unit to ensure a cohesive team. Coordinate and confer with others to resolve operational problems and difficulties and to authorize plans of action within corporate framework.
Evaluates local performance for in customer satisfaction and provides leadership for performance enhancement and proactive resolution of issues. Allocates resources as needed to ensure business unit and project team commitments to customers are met.
Manage personnel priorities relating to technical ability and staffing levels to gain greater efficiencies to improve customer satisfaction and reduce cost. Includes working with service manager to coordinate hiring of staff conducting performance review recommending salary changes and resolving internal personnel issues.
Ensure compliance with state local and federal legal requirements and operates the local office with the highest business ethics. Ensure the quality of work to corporate standards and project requirements.
Meet or exceed all financial budgets and goals including reviewing all set ups monitoring all pricing and reviewing cost data with project team(s).
Implement Productivity Improvements assure project compliance and quality assurance.
Maintain consistency in Project and Field Management processes throughout the business unit.
Maintain Customer Satisfaction.

This position is Full Time Exempt and reports to Regional Director of Service or Executive Vice President.

Required Education Experience and Qualifications

Must be equally passionate about providing services and promoting safety on the job and have the knowledge and ability to enforce safety policies within the department.
Preferably a bachelors degree in engineering or business.
Must understand the companys policies and procedure lead by example create solutions offer guidance and generally manage the department with little regular supervision needed.
Must have knowledge of the service business and a minimum of 10 years of successful and verifiable experience.
Must have experience in outside sales and new business development.
Ability to manage profit and losses as well as reporting on weekly and monthly projections.
Ability to create a reliable budget as part of a professional departmental budget plan.
Effective verbal and written communication skills.
Detail oriented and willing to tackle various ongoing projects in a fast paced environment.
Well versed in the industry and the Companys competitors.
Excellent multitasking skills with the ability to perform duties outside of scope of work when necessary.

Travel Requirements

Infrequent travel to Company or client locations.

Percentage of Time Commitment:

Financial Management - 30%
Operations Planning and Execution - 30%
Risk Management - 20%
Human Resources - 10%
Business Development - 5%
Operation Administration - 5%

Key Performance Indicators:

Profit per Manager
Safety Record
Customer Satisfaction
Number of GL Claims
Employee Surveys
Quantity of Repeat Customers
Minimum Hours of Continuing Education

Bernhard is proud to be an Equal Opportunity Employer of Minorities Women Protected Veterans and Individuals with Disabilities and participates in the e-Verify program. All qualified applicants will receive consideration for employment without regard to race creed color religion sex age sexual orientation gender identity national origin veteran status disability or any other classification protected by law.