Solution Consultant, Data Center Platform

Working at Atlassian

Atlassians can choose where they work whether in an office from home or a combination of the two. That way Atlassians have more control over supporting their family personal goals and other priorities. We can hire people in any country where we have a legal entity.

Your future team

The Atlassian Advisory Services team is a globally distributed team of Atlassian experts who are passionate about creating customer success. Advisory Services team members engage with our largest strategic and enterprise organizations with some of the most complex business challenges to help them deliver delightful solutions to their users. We provide customer teams with trusted advisors to help orchestrate successful outcomes providing the highest benefits from their Atlassian investment. At Atlassian youll have an impact on millions of users fast! We dont just want to know your opinions we want to see your ideas in action. We hire great people and then trust them to be great.

Were hiring a Solution Consultant with a Data Center Platform focus to join our Advisory Services Public Sector team as an individual contributor - this is not a managerial role. Atlassian Solution Consultants are experts in Atlassian products practices and solutions delivering guidance to drive value realization for clients that have purchased Advisory Services from Atlassian. Each member of the team is accomplished at delivering performant strategic technical guidance at scale aligning product capabilities with business needs and desired outcomes.

You will help our strongest promoters showcase successes to their peers and serve as the tip of the spear in growing the reach of our technologies for new use cases and markets. Our aim is to help customers unleash the potential of their teams and get the most out of their Atlassian investment.

What youll do:

• Collaborate with your peers in Advisory Services to align on strategic outcomes that deliver exceptional service to our customers

• Partner with customers to help solve their business challenges and achieve their internal goals through Atlassian products practices and solutions

• Identify and promote opportunities for service and product expansion within a clients organization

• Cultivate deep industry and solution expertise staying up-to-date with evolving best practices that support different types of teams

• Create technical solution content and prescriptive guidance to support customer goals and outcomes in one or more Atlassian solution areas

• Partner with non-customer-facing teams across Atlassian to advocate for customer needs and innovative solutions that address their business drivers

• Spend up to 30% of your time traveling domestically and in some cases internationally for both internal and customer-facing events

Your background:

• 4-6 years of experience within SaaS companies

• 2 years of experience in customer-facing roles where youve engaged with and influenced customer stakeholders that range from technical administrators to executive leadership

• Demonstrated expertise in our Data Center Platform including:

  • Experience administering Atlassian DC ecosystems including applications like Jira Jira Service Management Confluence Crowd etc

  • Background in cloud computing architectures integration methods and associated security considerations

• Demonstrated expertise in Teamwork Foundations including

  • Experience driving effective team communication and project management with collaboration tools using foundational tools in Atlassians Teamwork Collection Jira Confluence Loom and Rovo

  • Experience with popular best-in-breed products in the Teamwork / Collaboration space and Atlassian ecosystem that support enterprise-wide collaboration

  • Proven ability to implement and optimize teamwork methodologies and tools that align with organizational goals and enhance team productivity and cohesion

  • Demonstrated capacity for writing goals identifying strategies and uncovering metrics within complex organizations

• Youre fluent in English and nice to have a second language such as Spanish French or Portuguese for business communication

Its nice if you are:

• Comfortable with working hours that align to US East and Central timezones

• Comfortable coaching best practices and tailoring curated guidance for stakeholders to facilitate those practices

• Experienced working on cross-team projects engaging with Sales Product Support and other teams

• Experienced working with large customers in a consulting or technical expert capacity

Compensation

At Atlassian we strive to design equitable explainable and competitive compensation programs. To support this goal the baseline of our range is higher than that of the typical market range but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidates skills expertise or experience.

In the United States we have three geographic pay zones. For this role our current base pay ranges for new hires in each zone are:

Zone A: USD 128700 - USD 168025

Zone B: USD 116100 - USD 151575

Zone C: USD 107100 - USD 139825

This role may also be eligible for benefits bonuses commissions and equity.

Please visit for more information on which locations are included in each of our geographic pay zones. However please confirm the zone for your specific location with your recruiter.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you your family and to help you engage with your local community. Our offerings include health and wellbeing resources paid volunteer days and so much more. To learn more visit Atlassian

At Atlassian were motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyones perspectives and experience we never discriminate based on race religion national origin gender identity or expression sexual orientation age or marital veteran or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process visit Experience:

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