Vehicle Equity Specialist GPI

Audi Fort Worthis part of the fast growing Group 1 Automotive a leader in automotive are looking to add a USED VEHICLE ACQUISITION SPECIALISTto our team.

Some things about this exciting position

• Effectively manage vehicle exchange program through service department
• Associate the customers service relationship with likelihood to transition into a future sale using OEM equity lists lease termination reports and service data.
• Responsible for contacting customers by phone monthly emails and direct mail regarding eligibility for vehicle exchange program and ending lease terms (renewal).
• Reach out to potential clients develop and maintain long-term relationships over the phone and in person.
• Develop and use tools to increase customer awareness of status possible equity position new products versus ANR (additional needed repairs).
• Utilize presentations for opportunities to renew to include appraisals test drives and current vehicle costs versus replacement analysis
• Work with Sales Consultants for continuous follow up on all clients.
• Remain knowledgeable of products and services offered.
• Maintain records/metrics to demonstrate success and status. Prepare opportunity reports as required
• Provide follow up with customers to ensure customer satisfaction is not only met but exceeded.

You will need

• Prior Experience working in an Automotive Franchise Dealership prefered
• Must be computer literate knowledge of Microsoft Office (Word Excel and Outlook) and internet savvy.
• High School Diploma or equivalent required.
• College Degree Highly preferred.
• Excellent communicator and articulate
• Excellent interpersonal and relationship building skills
• Organized and disciplined
• Congenial and persuasive
• Self-motivating with a competitive personality and drive to exceed expectations

In addition to competitive pay we offer our associates the following benefits:

• Health Dental Vision Life and Disability insurance
• 401(k) plan with company match
• Paid Time-Off
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment with job training and advancement opportunities

Group 1 is a Fortune 250 company that owns and operates automotive dealerships and collision centers in the United States United Kingdom and Brazil. We offer our associates a team environment great benefits and ongoing training and support. If you are in alignment with our values of integrity transparency professionalism and teamwork - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

*All applicants must be willing to submit to pre-employment testing to include: Background checks MVR and hair follicle drug testing in order to qualify for employment*

Group 1 Automotive is an Equal Employment Opportunity Employer