Front Office Representative
Watertown, NY - USA
Job Summary
At Orthopedic & Spine Centers of Wisconsin we are dedicated to taking care of you so you can take care of business! Our robust benefits package includes the following:
- Competitive Health & Welfare Benefits
- HSA with qualifying HDHP plans with company match
- 401k plan of service with company match (Part-time employees included)
- Employee Assistance Program that is available 24/7 to provide support
- Employee Appreciation Days
- Employee Wellness Events
QUALIFICATIONS
- The successful candidate must have a minimum of one year of front office experience in a medical office or healthcare setting.
- High school diploma/GED or equivalent working knowledge preferred.
- Previous experience in collecting money is preferred.
- Requires knowledge of insurance rules and regulations medical terminology HIPAA Guidelines and computer scheduling systems.
- Bilingual (English/Spanish) strongly preferred.
ESSENTIAL FUNCTIONS
- Responsible for preparing new patient paperwork identifying and collecting co-payments co-insurances and past-due account balances.
- Evaluates patient financial status and establishes payment plans based upon authority levels.
- Screens upcoming and follow-up appointments for required referrals and/or authorizations; ensures all required referrals and/or authorizations are scanned into the patients chart and attached to the correct appointment(s).
- Responsible for maintaining a secure and accurate cash drawer ensuring the cash box always has the prescribed amount. Responsible for daily balancing of cash drawer and closing batch.
- Maintains strictest patient confidentiality.
The Front Office Representative is responsible for greeting and acknowledging all new and returning patients.
Required Experience:
Unclear Seniority
About Company
The recognized leader in comprehensive musculoskeletal care delivery, practice management and value-based orthopedic care.