Patient Access Representative Lead
Madison, OH - USA
Job Summary
Its more than a career its a calling.
WI-SSM Health St. Marys Hospital - MadisonWorker Type:
RegularJob Highlights:
Schedule: Variable hours between 7am and 7am one weekend per month and on call rotation
Location: SSM Health St. Marys Hospital - Madison WI
Qualifications: Experience with EHR and patient registration preferred proficient computer skills and excellent customer service skills
What Makes This Role Unique
This is a high-energy fast-moving position that requires mindfulness quick thinking and exceptional communication skills. No two days are the same you may be assisting a worried family member collaborating with a nurse to expedite an urgent admission or helping a patient understand their next steps.
If you thrive in an environment where teamwork problem-solving and human connection intersect this role will be both challenging and deeply rewarding.
Why Join SSM Health
You will be part of a compassionate mission-driven organization that values your growth and contribution. We offer:
Competitive pay and benefits
Career development opportunities within a large integrated health system
Supportive leadership and a collaborative team environment
Bring your heart for service and your talent for communication and help us make every patients experience exceptional.
Job Summary:
Leads assigned staff in performing activities related to patient registration.Job Responsibilities and Requirements:
PRIMARY RESPONSIBILITIES
- Leads or coordinates shift operations of assigned activities resources and staff.
- Serves as a technical or functional resource and performs similar duties with staff.
- Assigns monitors and reviews progress of work. Monitors and reports compliance with policies and/or procedures.
- Oversees and evaluates orientation and training of assigned associates. May provide input in the review and evaluation of staff performance.
- Performs the duties of a Patient Access Representative.
- Performs other duties as assigned.
EDUCATION
- High School diploma/GED or 10 years of work experience
EXPERIENCE
- Two years experience
PHYSICAL REQUIREMENTS
- Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
- Frequent sitting standing walking reaching and repetitive foot/leg and hand/arm movements.
- Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
- Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms malfunctioning machinery etc.
- Frequent keyboard use/data entry.
- Occasional bending stooping kneeling squatting twisting and gripping.
- Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
- Rare climbing.
REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS
- None
Department:
PAS - St. Marys MadisonWork Shift:
Day Shift (United States of America)Scheduled Weekly Hours:
20Benefits:
SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.
Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
Flexible Payment Options:our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned unpaid base pay(fees may apply)before payday.
Upfront Tuition Coverage:we provide upfront tuition coverage through FlexPath Funded for eligible team members.
SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race color religion national origin age disability sex sexual orientation gender identity pregnancy veteran status or any other characteristic protected by applicable law. Click here to learn more.
Required Experience:
Unclear Seniority
About Company
SSM Health is a Catholic, not-for-profit health system providing high-quality, compassionate, and personalized care to communities across Illinois, Missouri, Oklahoma, and Wisconsin.