IT Operations Engineer II

Job Description:

Overview

We are looking for a hands-on Systems Administrator to support the networking operational technology and infrastructure that keeps our warehouse and business running. This is a field-oriented role expect to work with switches firewalls cabling printers handhelds manufacturing and warehouse systems not a traditional help desk.

You should be comfortable diagnosing both logical and physical issues and understand how IT and operational technology intersect in an active manufacturing and warehouse environment.

Schedule: Full-time MondayFriday. Some weekend availability required for maintenance windows or critical issues.

The IT Operations Engineer is a fully onsite role in Columbus Ohio. Remote work is not available. Applicants must be authorized to work in the United States for any employer.

Responsibilities

• Maintain and troubleshoot network infrastructure: switching cabling VLANs wireless and device connectivity

• Support firewalls remote access and infrastructure systems (Palo Alto Dell switching)

• Maintain production facing equipment: printers handheld devices workstations and scanners

• Perform physical infrastructure work: tracing cable validating ports replacing hardware supporting moves/adds/changes

• Support Microsoft server and desktop environments as they relate to connectivity and operations

• Assist with remote management endpoint visibility and operational monitoring

• Follow warehouse safety standards when working around equipment lifts and ladders

Qualifications

• 2 years of experience in systems administration network support or infrastructure support

• Solid understanding of switching DNS DHCP wireless and physical network troubleshooting

• Familiarity with firewalls remote management tools and endpoint infrastructure

• Foundational Windows desktop and Windows Server knowledge

• Mechanical aptitude; comfortable working in active operational environments

• VmWare Google Workspace Linux macOS Android/iOS experience is a plus

• Knowledge of ip camera and access control systems a plus

• Safety-conscious with awareness of OSHA-standard work practices

• Previous experience in a manufacturing and warehouse environment is preferred

• Associates degree or advanced certifications required

• Bachelors degree preferred

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