Service Administrator

Service Administrator

Chadderton - OL9

Permanent Full Time

24860 Plus Excellent Package

Our client is a highly reputable and growing facilities management contractor who specialises in all-round facilities maintenance contracts. Due to expansion they are currently looking to recruit an Service Administrator in Chadderton.

To liaise with operations colleagues external contractors suppliers and the customer to ensure the effective allocation of jobs to ensure completion within agreed timescales & maximising engineer productivity.

Ensure compliance with associated statutory regulations.

Job Duties

Assess returned jobs on asolvi and generate revisits as follows

Request uplifts on return jobs where required

Raise purchase orders for goods required for jobs (once uplifts agreed for contracts which require additional funding)

Record pods in pod log

Raise purchase orders for van stock requirements

Chase suppliers and update proof of delivery on log and asolvi

Raise orders for lifters on supplier portal/monitor job for off hire

Assist with invoice queries

Check portals are updated by engineers updating where necessary

Load certificates to portals where applicable

Receive incoming alarm activations and react in accordance with NSI Guidelines (False alarm management)

Work as part of a team to deliver excellent service to the customer

Raise orders to subcontractors including relevant subcontractor form (MS48/MS 7.4)

Comply with any other reasonable management instruction or ad hoc duties

Vet all work parts required by engineers liaise with engineers when required

Update asolvi with relevant engineer stock replenishment

Process incoming quoted works jobs

SLA report (completed daily)

Assistance with quotes where required

The Person:

• You will have previous experience within service administration role
• Ideally FM experience
• Strong excel skills
• You will be an excellent communicator

Package:

• Salary 24860
• Permanent Full Time
• Office based
• Monday - Friday
• 33 Days annual leave including bank holidays
• Pension
• Healthcare
• Genuine Progression