Team Manager

Alfa Laval is looking foraTeamManager

Every day we get opportunities to make a positive impact on our colleagues partners customers and society. Togetherwerepioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas including energy food water and shipping.As we push forward the innovative open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So as we shape a more resourceful less wasteful world we build our careers too.

About the job

Servicein Business UnitWelded andCircular Technologyhas high priority with a clear growth strategy and focus on improving customer experience. We now need to strengthen our central teamto deliver on our business priorities and this is why we are looking forYOUour nextTeamManager.Youwill be leading a team of competent colleagues all criticalforthe daily technical support to meet our customers expectations.

Your key responsibilities will be:

• Lead a team of Senior Product Engineers

• Develop strong relations with internaland externalstakeholders

• Provide and developthe serviceexecution support to sales companies andthe GlobalService Sales

• Operations organization support (Technical helpdesk commissioning pilot testsandadvanced troubleshooting)

• Collaborate with other functions within Alfa Laval to create networks thatsupportsthe developmentto improveanddeliversuperior customer experience

• Keep updated info on Web Page related to department

• Define and own Technical Roadmap and service operations platforms

• Contribute to the establishment ofappropriate globalprocesses and standards that enable continual convergence of processes tools and work methods.

You report tothe Global Service TechnologyManagerand you should expect 30-40 traveldaysa year.

Who you are

• You are an inclusive leader witha strong teamfocus. You believe in sharing learnings with other teams and colleagues.

• You areas much a strategicthinker as a hands-on person. You can see the big picture and dive into more specific discussions when needed always focusing on continuous improvement. As apersonyou are a team player. Youremaincalm and balanced when you face challenges.

• You actatspeed anddontdelay action. You have an agile mindset and quickly adapt to changing circumstances when needed.

• You have the creativity and drive to develop service solutions in new ways.

What you know

You havea background in the Energy industry preferably from After Sales. We are looking for a candidate who isbusiness-orientedand withservice experience in technical products and/or solutions preferably withinDecanters &High-SpeedSeparators. It is an advantage if you have worked in amatrix organization.

• Engineering or related degree

• Fluent in English

• Strong service-oriented personality withgood communicationand networking skills

• Strong commercialand technicalthinking with good market knowledge.

Whatsin it for you

Join a dynamic environment that offers exciting challenges and opportunities within an international open and friendly culture. At Alfa Laval we support each others growth and development to create value for our customers.

Assessment practicalities

We care about diversity inclusion and equity in our recruitment processes.We also believe behavioral traits can provide important insights into a candidates fit to a role.To help us achievethiswe applyPymetricsassessments and upon application you will be invited to play the assessment games.

For more information pleasecontact.

Imane Aguedach Global Service Technology Manager

Tanja Sukaj TalentAcquisitionPartner

We are reviewing applications continuouslymakesure tosend them toyouas soon as possiblebefore30thof April. If the right candidatesappearthe advert will be closed earlier.Due toGDPRwedontaccept applications sent directly via email.