Security Vulnerability Remediation Specialist 2

Job Summary: The Security Vulnerability Remediation Specialist 2 is a developing Infrastructure Operations role responsible for assessing and executing remediation of security vulnerabilities across Hylands internal infrastructure. This role works within established frameworks to complete patching configuration changes and mitigation activities across servers networks and endpoint systems. The role collaborates with Infrastructure teams and Cyber Security to understand vulnerability prioritization while independently executing assigned remediation tasks within Infrastructure-managed systems.

• Review and assess vulnerability findings provided by Cyber Security and threat detection tools to understand risk context criticality and determine appropriate remediation approaches within established guidelines.

• Independently execute remediation activities including patching configuration changes upgrades and mitigation controls across servers endpoints and network devices following established procedures.

• Maintain and enhance existing automation scripts and tools for patch deployment configuration enforcement and validation checks with guidance from senior team members.

• Collaborate effectively with Infrastructure Support and Engineering teams to coordinate remediation activities and communicate status updates on assigned work.

• Monitor and manage vulnerability remediation queues track SLAs and ensure accurate documentation and reporting for assigned systems and platforms.

• Provide input into team processes and standards; may assist in mentoring new team members on remediation procedures and documentation requirements.

• Associates degree or equivalent experience

• 1-2 years of experience in IT infrastructure support or systems administration.

• Experience with basic patching and configuration management processes.

• Familiarity with vulnerability scanning concepts or exposure to risk platforms.

• Experience with endpoint management or patch deployment tools.

• Microsoft Windows and Office proficient

• Good oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact

• Good organizational multi-tasking and time management skills

• Good collaboration skills applied successfully within team as well as with other areas

• Good Microsoft Excel skills

• Good facilitation and project management skill

• Good interpersonal skills; able to maintain solid rapport with team members as well as maintain professionalism with those outside of department

• Good data gathering interviewing and analytical/problem solving skills

• Good critical thinking and problem-solving skills

• Ability to use original thinking to translate goals into the implementation new ideas and design solutions

• Self-motivated with the ability to manage projects to completion with oversight

• Able to thrive in a fast paced deadline driven environment

• Good attention to detail

• Demonstrated ability to influence motivate and mobilize team members and business partners

• Good ability to develop and use engaging informative and compelling presentation methodologies

• Good ability to handle sensitive information with discretion and tact

• Good ability to establish rapport and gain the trust of others; effective at gaining consensus

• Ability to work independently and in a team environment

• Good knowledge of Systems and Platforms including Windows Server (Active Directory Group Policy DNS basics); Linux basic administration.

• Good knowledge of Identity & Access including Active Directory (AD DS) Azure AD basics Group Policy security groups.

• Good knowledge of Cloud and Virtualization including Microsoft Azure compute and networking basics; virtualization platforms.

• Good knowledge of Networking including firewalls basics TCP/IP DNS DHCP and routing fundamentals.

• Good knowledge of Endpoint & Management Tools including Microsoft Intune SCCM basics.

• Good knowledge of Scripting including PowerShell and basic automation concepts.

• Up to 5% travel time required