Team Lead Sales

As Sales Lead you play a key role in driving the performance quality and scalability of our international sales organization within LYNX.

You are responsible for leading supporting and developing sales teams across multiple markets ensuring consistent execution and high standards in all client interactions. Your focus is on combining strong people leadership with operational excellence quality control and commercial impact.

You act as a senior point of contact for complex client situations while also driving improvements in sales processes governance and client addition you contribute to strategic initiatives around retention upsell and cross-sell and support the execution of go-to-market strategies in close collaboration with Marketing and other stakeholders.

What youll do

Sales Leadership: Lead support and inspire sales team members in their daily activities ensuring consistent execution and high-quality client interactions.
Client Interaction Support: Provide hands-on guidance in client conversations objection handling and incident management; act as an escalation point for complex cases.
Performance Monitoring: Monitor workload capacity and performance trends proactively identifying risks and opportunities for improvement.
Coaching & Development: Coach mentor and develop team members through continuous feedback performance reviews and leadership by example.
Quality & Compliance: Design implement and improve quality control frameworks for sales calls and customer communication ensuring adherence to internal guidelines and regulatory requirements.
Fee & Process Oversight: Oversee customer fee change requests ensuring correct application documentation and communication.
Retention & Growth Initiatives: Support and collaborate with retention upsell and cross-sell initiatives to increase client lifetime value and engagement.
Key Client Management: Build and maintain relationships with top-tier clients and act as a senior escalation point when needed.
Strategy Execution: Support the International Head of Marketing in executing commercial and go-to-market strategies from a sales operations perspective.
Reporting & Projects: Deliver structured data-driven reporting on sales performance and quality metrics and contribute to cross-functional projects driving international growth and efficiency.

Who you are

You are a commercially driven and people-oriented leader who thrives in a dynamic international environment. You combine strong coaching skills with a data-driven mindset and a clear focus on client value and operational excellence.

• You have a degree in Finance Economics or a related field or equivalent professional experience
• You have at least 4 years of experience in financial services or brokerage
• You have a solid understanding of brokerage products services and the end-to-end client lifecycle
• You are fluent in English both spoken and written
• You have a strong business and commercial mindset
• You are comfortable working with data KPIs and performance metrics
• You take ownership and drive improvements proactively

Nice to have

• Experience in a leadership coaching or team coordination role
• Experience with retention upsell or cross-sell initiatives
• Experience working in an international or multi-market environment
• Additional language skills (e.g. German or Polish)
• Experience contributing to cross-functional projects involving Sales Marketing or Product teams

What do we offer

• A competitive salary based on experience
• Flexible working hours in the heart of Amsterdam
• A fixed 13th-month salary
• Pension scheme
• Travel expense reimbursement
• An annual training budget of 2000 freely allocated to your professional development
• Team outings social drinks and an annual weekend trip with the entire team

Who we are

LYNX helps you invest in yourself.
Working at LYNX means joining the LYNX family.
The development opportunities make LYNX the best place to work.

This is what employees say about LYNX and it reflects exactly what we aim to offer: an environment where you can get the best out of yourself.

From our offices in Amsterdam Ghent Berlin and Prague we work every day to provide private and professional clients with the best trading opportunities through a fast user-friendly and reliable platform.

LYNX is an international FinTech company where around 300 colleagues contribute to client success across Europe in an informal collaborative and growth-oriented environment.